Preferred Account Specialist

Property Location:

YOU BELONG AT DRURY HOTELS.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives - Quarterly bonuses (we succeed together!) based on hotel results
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Forbes' Best Midsize Employers (2023)

Drive Hotel Success! Under general direction, you'll manage assigned accounts and leverage proven Drury Sales Procedures to maximize occupancy across our hotel system.

80% of your day will be spent directly interacting with customers, ensuring their experience is welcoming, memorable, and exceeds expectations. You'll play a vital role in upholding Drury's high standards of service and hospitality while maximizing revenue.

Job Duties

• Manage key accounts & deliver exceptional support (phone/email). 
• Collaborate with Hotel & Sales to coordinate accounts and manage follow-up
• Adaptable to Company Programs: Learn & leverage Drury resources
• Ensure accuracy in all quotes by adhering to account and rate guidelines, while seeking approval for any exceptions
• Record sales calls with precision and efficiency
• Develop customized strategies for your accounts, utilizing internal and external resources
• Expand our reach by cross-selling our diverse hotel portfolio, unlocking more stays with Drury

Qualifications:

• College degree preferred in Business, Marketing, or a related field
• 1+ year account management & retention experience (sales/marketing preferred)
• Proficient in Microsoft Office and possesses exceptional organizational skills

Rise. Shine. Work Happy. Apply Now.

At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.

At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE

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