JOB REQUIREMENTS: Company Overview At Motorola Solutions, we believe
that everything starts with our people. We're a global close-knit
community, united by the relentless pursuit to help keep people safer
everywhere. Our critical communications, video security and command
center technologies support public safety agencies and enterprises
alike, enabling the coordination that's critical for safer communities,
safer schools, safer hospitals and safer businesses. Connect with a
career that matters, and help us build a safer future. Department
OverviewThe North America Solutions Deployment and Integration (SDI)
organization is dedicated to empowering the public safety sector with
cutting-edge solutions and unwavering support. Our mission 'Solving for
Safer' is to equip our customers with the latest technology and tools,
enabling them to focus on their crucial work while making faster,
smarter, and safer decisions. Through our deployment and support of
products such as Computer-Aided Dispatch, Records Management Systems,
Jail Management Systems, Mobile Data Computing, Situational Awareness,
and Investigative tools, we are committed to enhancing the capabilities
of the public safety sector.Job Description The PremierOne Records
Application Specialist plays a pivotal role in comprehending and
addressing customers' business requirements for MSI applications. Key
responsibilities encompass meticulous documentation of business process
requirements, proficient implementation of system provisioning, adept
configuration of workflows and UI, and providing comprehensive training
on the MSI PremierOne Records Management System. Furthermore, this
position conducts rigorous testing and troubleshooting of installed
systems, meticulously documents technical issues for prompt escalation
to product and system integration teams, and offers valuable feedback
for product and process improvements based on client experiences.
Preferred Qualifications: Excellent written and verbal skills in order
to respond to RFP's and/or assist in the migration quotes of our
current customers. Ability to work a large/complex project
independently. Create and deliver customized training (both remote and
onsite). Must be able toexecute, create, review, and modify FVTs.
Excellent interpersonal communication skills. SME on PremierOne or Flex;
CAD, RMS or SSRS products. SME on Client Installation of MSI products.
SME on UCR (NIBRS or SRS). Ability to produce and deliver Business
Process Review. Identifies and mitigates risks and communicates those to
management. Creates formal documentation for... For full info follow
application link. Motorola Solutions is an Equal Opportunity Employer
committed to no discrimination because of race, color, creed, marital
status, age, religion, sex, national origin, citizenship, sexual
orientation, gender identity or expression, genetic information,
disability, protected veteran, or any other legally protected
characteristic. * APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/5DC58B4D6D9249D7