Premium Services Representative, Security

Comcast Corporation

Philadelphia, PA

JOB DETAILS
SALARY
SKILLS
Basketball, Compensation and Benefits, Flyers, Protective Services, Regulations, Sports, Time Management
LOCATION
Philadelphia, PA
POSTED
8 days ago
The Xfinity Mobile Arena is one of the world’s busiest arenas, home of the Philadelphia Flyers, Philadelphia 76ers, Villanova University basketball, family shows and concerts. Since opening in 1996, the arena is the centerpiece of sports and entertainment in the greater Philadelphia region as well as prominently featured in the national spotlight. The 21,000-seat arena is a showcase arena for the company’s industry-leading qualities as an operator and an innovator in the live event experience.

Job Summary

The Premium Services Representatives (PSRs) are responsible for providing security service in the Premium Seating areas of the Xfinity Mobile Arena. In the Xfinity Mobile Arena, these areas include the Club Level, Suite Level and Balcony Level. Our Premium Seating clientele invest much of their time and money at our Complex. They expect and demand the most from their experience for themselves and for their clients. As a Premium Service Representative, you play a significant role in their entertainment experience.

Job Description

To provide this service you must be professional and ready to serve.  Your behavior, appearance, knowledge and skill must be exceptional.  It is up to you to enforce all rules, regulations and policies of the Xfinity Mobile Arena, while being friendly, sincere and helpful at all times.  Your responsibilities are listed, but not limited to, the following:
  • Greet guests in a friendly and courteous manner.
  • Attend to your assigned post during an event
  • Secure entrance to Premium Levels.
  • Operate the VIP elevators when assigned to that post.
  • Have knowledge of the building layout, including restrooms, exits, clubs, etc. - Carry on your person the Xfinity Mobile Arena Brochure.
  • Monitor guests in your assigned area and enforce rules.
  • Assist in crowd management, seating discrepancies, clearing aisles and settling disputes.
  • Inform supervisors of developing problems.
  • Respond in a timely and professional manner to incidents that occur.
  • Be aware of all special functions or activities that occur during an event.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Punctuality; Accountability; Professional Integrity


Salary:

Base Pay: $18.70

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.





Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


About the Company

C

Comcast Corporation

Ready to fast-forward your career? Then join Comcast as we shape the future at the intersection of media + technology. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.

We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Learn more about us or start your job search now!

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Telecommunications Services
FOUNDED
1963
WEBSITE
https://jobs.comcast.com/