Club Role – Presales Customer Service
Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team!
Job Summary
The Presales Customer Service Representative role consists of creating brand awareness, distributing flyers and potential leads for the facility. Also ensuring all members, guests, and prospective members receive top-notch customer service.
Duties & Responsibilities
Creating brand awareness to surrounding areas
Distributing flyers to surrounding areas
Obtaining leads to surrounding area
Inform prospective members about our membership options and current promotions
Greet and check in all members, guests, and prospective members
Answer phone calls in a polite and professional manner
Facilitate necessary updates to members’ accounts
Ensure all retail items are fully stocked
Operate the POS system and accept payments
Assist in maintaining the neatness and cleanliness of the club
Other duties as assigned
Compensation
Part time employee
Hourly rate
Complimentary gym membership
Qualifications
High school diploma or equivalent
Customer service - 1 year (preferred)
CPR/AED certification (required)
Basic computer proficiency
Professional attitude
Upbeat and positive personality
Efficient and effective communication skills
Ability to multi-task and excel in a busy environment
Job Requirements
Pass drug screening
Background check
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.
Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.