Prevention Program Manager

PARENT SUPPORT AND PREVENTION PROGRAM MANAGER

Job Category: Family Programs

Job Status: Full-time, exempt position

Reports to: Vice President of Prevention Programs

Job Summary: The purpose of Parent Support and Prevention is to strengthen parent's capacity toprovide safe, permanent, and nurturing homes for their children. The program provides evidence-supported parenting curriculum, resource identification and connection, support, and advocacy to families who are experiencing stressors, which puts their children at-risk of entering or re-entering the child welfare system. The Parent Support and Prevention Program Manager provides direct program supervision, human resource oversight, program planning and implementation, quality assurance controls, and staff training/coaching/support.

Responsibilities: Primary responsibilities include but are not limited to:

Administrative Leadership and Management

• Supervise the Parent Support and Prevention program resulting in the implementation of high-quality service delivery.

• Facilitate and coordinate the acceptance of referrals from community sources and internal staff, ensuring smooth communication and follow-up.

• Responsible for building team cohesiveness and employee satisfaction.

• Responsible for the oversight of PSP Specialists which includes providing monthly supportive supervision, reviewing and approving bi-weekly timesheets, mileage, employee evaluations, and all other programmatic requirements.

• Responsible for identifying the training needs and professional development needs of staff supervised.

• Ensure staff are trained/certified in Motivational Interviewing

• Ensure staff are trained/certified in all components of Nurturing Parenting Program (NPP)

• Responsible for monitoring the workload of the Specialists and adjust as needed.

• Assist staff with home visits and follow up meetings as needed.

• Ensure all program requirements and documentation is complete and accurate including timely entry into the internal database system, SAM.

• Initial narrative process, client narratives, and action plans

• Complete programmatic month end reports, as required.

• Assist with grant planning, tracking, and reporting as required.

• Oversee the implementation and ongoing evaluation of support groups, identify caregiver training needs, and ensure appropriate oversight and quality standards are maintained.

• Attend and professionally participate in external trainings, court hearings, and community meetings as required.

• Responsible for developing and maintaining relationships with key stakeholders and community partners to create strong partnerships to enable a continual flow of regularly received program referrals. This may include active outreach to schedule speaking engagements, distribute program brochures, participate in tabling events, etc.

• Contribute on an organizational level with a focus on agency culture, cultural competency, and performance improvement outcomes. Participate in staff and leadership meetings and internal trainings. Collaborate and assist colleagues across departments as needed.

• Review and identify system processes, improvements and efficiencies to provide feedback to senior leadership.

• Responsible for the ongoing review of client files and completion of quarterly audits. Ensure corrections are made promptly by Specialist assigned.

• Bachelor's Degree required (Master's Degree preferred) in social work, psychology, public administration, or a related human services field and two (2+) years of experience working in non-profit social service agencies with management experience (2+ years preferred).

• Experience working with marginalized communities with an understanding of the barriers that impact underserved communities. Quickly establish rapport and build trust.

• Collaborate and advocate for positive outcomes, using interpersonal skills in multi-disciplinary, diverse and dynamic professional teams.

• Strong verbal communication skills and demonstrated ability to write clearly and effectively with a proven track record in setting priorities and proposing new ways of creating efficiencies.

• Adaptable and proactive self-starter who effectively multitasks while maintaining strong attention to detail and organization to consistently meet objectives and deadlines.

• Core understanding of program development, implementation, and evaluation.

• Demonstrate a high level of emotional intelligence through leadership, team management, and strong interpersonal skills; adapt communication and work style to effectively engage diverse cultures, individuals, and organizations.

• Model ethical and professional behavior at all times.

• Maintain flexibility in work schedule, including availability for evenings and weekends as needed.

• Travel required within surrounding counties with or without accommodation.

• Compensation commensurate with experience.

• Comprehensive benefits package including:

• Highly-competitive health plan.

• Health Reimbursement Account (HRA) with generous employer contribution.

• Life insurance and long-term disability provided at no cost to employee.

• Voluntary life and short-term disability options available.

• 403(b) retirement plan with up to a 6% employer match.

• Flexible Spending Account with medical expense and dependent care options.

• Employee Assistance Program.

• Generous paid time off and holidays.