Job Title Shift Leader Department OperationsReports to General Manager FMLA Group HourlyGENERAL SUMMARYThe Shift Leader has the primary responsibility for running PRIMO SHIFTS conveying the Dillas culture to hisher Team Members and Customers.Deliver The Goods - On each shift you elevate our Core Values Good Food Good People and Good Times while Working Hard and Keeping It CleanUse the Tools - leverage company provided materials to train coach and run high performing shiftsGet Dirty - be a hands on working managerExecute - drive key measures of shifts to include cleanliness speed of service training food cost and labor to name a fewUnique Experience - Be a Customer advocate and communicate Customer needs to Team Members to assure PRIMO Customer satisfaction during shiftPRINCIPAL DUTIES AND RESPONSIBILITIESLead Manage and AccountabilityGive Clear Direction - Set the tone daily by giving clear direction to your Team. Have energetic pre and post shift meetings and align the Team with the goalsCreating an Opening - Set goals and empower the Team to achieve them. Provide opportunities for successSet Clear Expectations - Dene the standards with great training and be vocal about the expectations at Dillas. Be a great coach.Communication - Give feedback and seek feedback. We want to communicate really well and have an open door mentality when confronting issues.Follow up - Youve given direction and set expectations. Now - follow up on if the Team achieved the goal or not. If yes CELEBRATE IT If not its okay. Lets root cause why and put a plan in place to succeed next time.Youre a Big DillaBe a great coach - train Team on proper Dillas procedures on each shiftInspire - motivate Team to maximize their potential on each shiftAppreciate - Respect your Team and treat others the way you want to be treatedAcknowledge - Understand the Team made a choice to work with us. Thank them often.Award - Celebrate the successes Recognize the Team for PRIMO performanceTeam and Customer SafetyPrioritize people - know that Team and Customer safety is our number one priorityRules - know the rules and ensure theyre followed by allTo DosOwn your seat at the table - support and promote all programs and initiatives of your restaurantStay organized - plan ahead and play your part to support your Leadership TeamDo it Now - have an action based mentality and always go the extra mileAdd to your plate - strive to develop yourself strive to take on more responsibility and grow personally and professionallyCHARACTER TRAITSEmpathetic. Authentic. Passionate. Vulnerable. Positive. Integrity. Fun. Engaged. Ecient. Accountable. Striving. Focused. Organized. Productive. Professional.ADDITIONAL REQUIREMENTSThe intellectual and physical demands described below are representative of what must be met by a Shift Leader to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable Managers with disabilities to perform the essential functions.Must be 16 years of age or olderProcient in a variety of technology systemsOn occasion may be required to lift and carry push or pull heavy objects up to fty pounds kneel bend or stoop ascend or descend stairs reach and grasp objects