Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.
Winghaven, 2223 Technology Drive, Suite 40.
Earn Your MA Certification with Mercy
Benefits:
Tuition Reimbursement up to $2,000 for continuing education
Health/Dental/Vision available after day one
Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA
Paid parental leave for new parents
401k with employer match
Paid PTO for volunteering
Competitive salary
Future career growth!
Overview:
Prepares patient for visit with provider by completing Advanced Standard room process including:
Entering the chief complaint
Taking patient vital signs; reviewing patient history and allergies
Completing a thorough medication reconciliation
Working the Encounter Guide including helping to close any open care gaps such as fall risk, depression screening, breast cancer screening, colorectal cancer screening, and diabetic eye exam
Rechecking elevated blood pressures
Completing needed documentation in Epic for yearly preventative visits as needed.
Assists with any needed in-office testing including, but not limited to, drawing blood, completing mental status exams, EKG’s, walking oxygen studies and point of care testing.
Administer vaccines and other injections within scope of practice.
Schedules follow up appointments when needed per office policy.
Collaborates with providers and clinical care team to monitor and coordinate delivery of the care plan.
Primary Care Assistant - Medical Assistant:
Education: High School Diploma or GED.
Certification: Must obtain BLS certification within 90 days of hire.
Preferred Experience: 6 months of clinical healthcare experience, preferably in a primary care office.
Primary Care - Certified Medical Assistant:
Education: High School Diploma or GED.
Certification: Must have active Medical Assistant certification/registration (RMA, CCMA, CMA). Must obtain BLS certification within 90 days of hire.
LPN Qualifications:
Education: Diploma in Practical Nursing
Licensure: Active LPN licensure
Preferred Experience: 6 months clinical healthcare experience, preferably in a primary care office
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy.
Mercy, named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.