Make a difference every day at Amoskeag Health, where we believe strong healthcare begins with strong human connections!
Who You Are:
Amoskeag Health is seeking a dedicated and compassionate Primary Care Nurse (RN/LPN) to provide exceptional patient care and seamless clinical support. You are confident in triaging telephone calls and walk-in patients with medical questions or concerns, ensuring timely and appropriate follow-up. You are highly organized and detail-oriented, coordinating patient communications such as lab results, medication refills, dosage changes, and provider instructions with accuracy and professionalism. You thrive in a collaborative team environment and bring strong communication skills, empathy, and a commitment to delivering quality care to every patient you serve.
What You'll Do:
Assess patient needs for treatment or advice via telephone or walk-in, consulting with providers as necessary to advise patients and reinforce plan of care.
Determine if patients need to be seen by a provider and how quickly; schedule urgent appointments appropriately and promote continuity of care.
Respond to patient calls promptly, document all calls/visits, and maintain accurate, complete records in the patient chart.
Meet regularly with providers to establish expectations for managing team issues such as scheduling, forms, and refills.
Integrate health teaching into daily clinical routines, including information on health maintenance and disease management for all ages.
Coordinate care with outside facilities when referring patients to the Emergency Department or other agencies.
Prepare prescription refills and necessary vouchers as indicated, documenting all updates.
Maintain and attend scheduled nurse visits (e.g., injections, medication reviews, acute assessments, immunizations, BP checks) and assist with non-scheduled nursing needs as they arise (e.g., ECGs, NST setup, stabilizing acutely ill patients).
Work cooperatively with team members to monitor schedules, assist with immunizations or rooming patients as needed, and support call volume.
Participate in developing clinical policies/protocols and assist in processing patient paperwork (e.g., disability forms, authorizations, return-to-work letters).
Maintain personal and clinical knowledge through education and comply with continuing education laws.
Keep office and exam spaces clean, restock supplies, replace sharps containers, and perform opening/closing duties and lunch coverage per protocol.
Be familiar with community resources to assist patients and attend mandatory safety and infection control trainings.
Demonstrate sensitivity to cultural diversity and maintain age-related competence.
What You'll Bring:
What We Offer:
Who We Are:
Amoskeag Health is a Federally Qualified Health Center (FQHC) and nonprofit primary healthcare organization that provides high-quality, affordable care to our community and ensures everyone has access to healthcare.
We strive to create a welcoming and respectful environment for both patients and staff, where unique insights strengthen the care we provide. We value individuals who are adaptable, thoughtful, and dedicated to serving a wide range of patients with dignity and empathy. Become part of our team and make a meaningful impact in the community every day!