Primary Medical Assistant (3138)

US Heart and Vascular is in need of a Primary Medical Assistant to join our team at Cardiology Center of Houston in Katy, TX

Key Responsibilities

Patient Care & Clinical Support

• Greet and prepare patients for office visits, cardiac evaluations, and diagnostic testing.
• Obtain and document patient vital signs, medical histories, and other clinical information in the electronic medical record (EMR).
• Perform electrocardiograms (EKGs), Holter monitor placement, and assist with stress test preparation as trained and authorized.
• Administer medications and injections as directed by providers and within scope of practice.
• Process cardiac clearances, prescription refill requests, prior authorizations, and patient care documentation.
• Provide patient education and reinforce provider instructions regarding testing, medications, and follow-up care.
• Maintain exam room cleanliness, supply inventory, and equipment readiness.
• Ensure patients are roomed efficiently and clinic flow is maintained.

Patient Services

• Serve as a primary point of contact for patients, visitors, referring providers, and external healthcare facilities.
• Answer and route incoming calls, respond to patient inquiries, and assist with appointment-related needs.
• Schedule, confirm, reschedule, and coordinate patient appointments to optimize provider schedules and clinic productivity.
• Contact patients regarding appointment reminders, testing instructions, referrals, insurance requirements, and financial responsibilities.
• Obtain and verify insurance authorizations and referrals as required.

Medical Records & Documentation Management

• Monitor and manage digital fax inboxes, departmental email accounts, and patient portal communications.
• Receive, review, scan, upload, categorize, and maintain patient documentation in the EMR.
• Verify document accuracy, patient matching, and proper record placement.
• Process incoming and outgoing medical record requests in compliance with HIPAA and organizational policies.
• Maintain secure, accurate, and confidential patient records and documentation.
• Track and ensure timely completion of record requests and document workflows.
• Perform general administrative duties including scanning, faxing, filing, mail distribution, and document routing.

Imaging & Diagnostic Workflow Coordination

• Utilize PACS and image-sharing platforms to upload, retrieve, distribute, and archive diagnostic images and reports.
• Coordinate external imaging requests, image transfers, and interpretation workflows.
• Upload diagnostic reports and imaging results into the EMR.
• Communicate with external facilities and providers regarding imaging requests, clarifications, and troubleshooting.

Communication & Care Coordination

• Collaborate with physicians, nurse practitioners, medical assistants, technicians, patients, referring offices, and external healthcare organizations to ensure seamless patient care.
• Manage patient portal messages and departmental communications, responding appropriately or routing to the correct team member.
• Assist with coordination of testing, referrals, follow-up appointments, and continuity of care.
• Provide exceptional customer service while maintaining professionalism and compassion in all patient interactions.

Requirements:

• High School Diploma or GED.
• Completion of an accredited Medical Assistant program.
• Current Certified Medical Assistant (CMA) credential.
• Current Basic Life Support (BLS) certification.
• Minimum one year of experience in a medical office, healthcare administration, or clinical medical assistant role.
• Strong computer proficiency and experience with electronic medical record systems.
• Knowledge of HIPAA regulations and patient privacy requirements.
• Previous cardiology or specialty practice experience is preferred.
• Experience with eClinicalWorks (eCW), PACS, and image-sharing platforms is preferred.
• Experience performing EKGs, Holter monitor placement, and stress test preparation is preferred.
• Knowledge of medical terminology, insurance verification, referrals, authorizations, and diagnostic testing workflows is preferred.
• Understanding of cardiovascular conditions, medications, and procedures is preferred.

About Katy, TX:

Katy is a fast-growing Houston suburb known for top-rated schools and a family-friendly atmosphere. It offers affordable housing, a strong job market, and great shopping and parks. Residents enjoy suburban comfort with easy access to big-city amenities. With a strong community feel, Katy is perfect for families.