Requisition ID: 106896-1
Title: Primary Systems Analyst
Duration: 6-12 months with possible extension
Location: Burlington MA
Salary Range: $50- $54 an hour on W2/C2C
Job Description:
Skills: Windows PowerShell, MySQL, Control-M, Workload Scheduling and Automation, Administration
Experience Required: 8-10 Years
Role Descriptions: SQL| PowerShell Scripting| Scheduler Autosys
Essential Skills: SQL| PowerShell Scripting| Scheduler Autosys
Job Description-
Technical/Functional
Skills Provide production support for critical business applications, ensuring high availability, stability, and adherence to SLA commitments. Monitor application, infrastructure, and cloud environments to verify system health, performance, and availability. Troubleshoot application, system, and batch processing issues, perform root cause analysis, and drive timely resolution. Utilize SQL queries for data validation, troubleshooting, reconciliation, and operational support activities. Administer and support Azure cloud resources, ensuring optimal performance, security, and operational efficiency. Basic understanding of AI/ML concepts and Azure AI
services, with the ability to support AI-enabled applications, monitor system performance, and assist in troubleshooting AI/ML workloads. Develop and maintain PowerShell and Python scripts to automate operational tasks and improve support efficiency. Monitor and support enterprise job scheduling platforms including Tidal, AutoSys, CRON, and Windows Scheduler. Support application interfaces, file transfers, and integrations between upstream and downstream systems. Collaborate with application development, infrastructure, database, network, and security teams to resolve complex technical issues. Participate in change management, release deployments, validation testing, and production readiness activities. Analyze application logs, monitoring alerts, and system events to proactively identify and mitigate operational risks. Support Windows Server, cloud infrastructure, databases, and related technology platforms in production environments. Develop, maintain, and update SOPs, knowledge articles, operational runbooks, and process documentation. Ensure compliance with ITIL processes including Incident, Problem, Change, and Service Request Management. Communicate incident status, issue resolution progress, and operational updates to stakeholders, business users, and management teams.
Experience Required 0 to 5 Years
Roles & Responsibilities Works with business users and internal technology teams and is responsible for supporting business-critical applications, monitoring production environments, troubleshooting incidents, managing batch processes and integrations, and ensuring operational stability in adherence with SLA and ITIL standards.
Generic Managerial Skills Must be detailed oriented, have excellent written and verbal communication skills, and be an aggressive self-starter. A strong sense of customer service, attention to detail, and issue ownership. Understanding of ITIL concepts desired.
Education bachelor's degree in computer science, Information Technology, or a related field. Knowledge of SQL, ITIL, Azure Cloud, Application Support, and AI/ML concepts is preferred. Relevant certifications in ITIL, Client Azure, SQL, AI, or Machine Learning are a plus.
Appreciate your quick response and please feel free to reach me out for any query you may have.
Thanks