Job Description
Location: Shrewsbury, MA
Note: hybrid work model with periodic travel to all UMass campuses
Salary Range: $130k - $140k . The final compensation will be decided by the client and may fall anywhere within this range
Summary:
The Principal Application Specialist is responsible for the support of business requirement analysis and definition for identified applications supporting PeopleSoft Human Resources (HCM). Responsibilities will include interpreting campus business requirements and translating these requirements into both functional and technical specifications for the implementation and related application creation, modification or enhancement. In addition, the Principal Application Specialist assists in the development, implementation, and maintenance of such systems including user and vendor relations. The Principal Application Specialist participates extensively (via committee membership or individual interviewing) in the needs assessment and system requirement process of applications development and is responsible for the assurance of quality control and risk management procedures during the life cycle application development process. At the project task level, the specialist participates in the development of functional specifications, proactively acts upon work assignments as required, delivers projects on agreed upon time schedule within allocated resources, ensures the accuracy of application systems documentation, and assists in providing end user training and support of developed applications.
Primary support for the PeopleSoft Human Resource enterprise system:
Note: hybrid work model with periodic travel to all UMass campuses
Salary Range: $130k - $140k . The final compensation will be decided by the client and may fall anywhere within this range
Summary:
The Principal Application Specialist is responsible for the support of business requirement analysis and definition for identified applications supporting PeopleSoft Human Resources (HCM). Responsibilities will include interpreting campus business requirements and translating these requirements into both functional and technical specifications for the implementation and related application creation, modification or enhancement. In addition, the Principal Application Specialist assists in the development, implementation, and maintenance of such systems including user and vendor relations. The Principal Application Specialist participates extensively (via committee membership or individual interviewing) in the needs assessment and system requirement process of applications development and is responsible for the assurance of quality control and risk management procedures during the life cycle application development process. At the project task level, the specialist participates in the development of functional specifications, proactively acts upon work assignments as required, delivers projects on agreed upon time schedule within allocated resources, ensures the accuracy of application systems documentation, and assists in providing end user training and support of developed applications.
Primary support for the PeopleSoft Human Resource enterprise system:
- Manage multiple modules
- Integration between modules
- Managing the CR (Change Service Request) queue in the PHIRE system (Ticketing system)
- Closely collaborate with developers and technical teammates
- Conducts or coordinates user acceptance, performance stress, regression and integration testing; makes changes and corrections as needed
- Prepares program documentation to support new or enhanced systems and applications.
- Participates in structured walk-throughs and other activities to review systems and provide training and support.
- Performs ongoing maintenance and review of applications systems and programs; identifies problems and develops appropriate solutions
- Payroll lead
- Participate in Calendar year end
- Tax upgrades
- Engage with Commonwealth on data warehouse and/or CTHR
Other Functions/Responsibilities:
- Project Management as required
- Business case development working with campus leads
- Active driver of process improvements both internally and with customers
- Participate in:
- On Call weeks
- Staff development & training
Minimum Qualifications:
- Bachelor’s Degree or equivalent with emphasis in information systems.
- 7-10 years’ experience in a business office or general HR systems setting with demonstrated progressive experience in developing, enhancing and supporting departmental applications.
- 7-10 years of PeopleSoft experience is required with deep functional skills in one or more modules. Experience with application processes, e.g. SQL, query, reports, and some security.
- 7-10 years’ experience in project life cycle phases is required; analysis and design, testing, data conversion, change management.
- Excellent oral and written communication skills.
- Solid interpersonal skills with ability to work well with people at many levels of the organization.
- Highly motivated and able to work effectively under minimal supervision
- Ability to multi-task
- Experience utilizing critical thinking and problem-solving skills to achieve results
Preferred Qualifications:
- Demonstrated leadership skills in a large complex environment.
- Exceptional skills in providing quality customer service to multiple organizations within the enterprise.
- Higher Education experience. Experience with the University of Massachusetts a plus.
Working Conditions:
- This role will have a hybrid work model with periodic travel to all UMass campuses.
- Periodic weekend and evening work for system maintenance, upgrades, and project implementations to minimize the impact on the campus business calendar and student administration operations.
- Participation in an on-call rotation.
Numbers & Facts
| Location | Shrewsbury, MA |
| Industry | Staffing/Employment Agencies |
| Salary | $60 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.
Skills
- Analysis Skillsunmatched
- Business Caseunmatched
- Change Managementunmatched
- Change Requests/Ordersunmatched
- Communication Skillsunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Data Warehousingunmatched
- Documentationunmatched
- HRIS/HRMSunmatched
- Help Deskunmatched
- Higher Educationunmatched
- Human Resourcesunmatched
- Identify Issuesunmatched
- Information Technology & Information Systemsunmatched
- Integration Testingunmatched
- Interpersonal Skillsunmatched
- Leadershipunmatched
- Maintenance Servicesunmatched
- Multitaskingunmatched
- Needs Assessmentunmatched
- On Callunmatched
- Peoplesoftunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Process Improvementunmatched
- Project Lifecycleunmatched
- Project/Program Managementunmatched
- Quality Assuranceunmatched
- Quality Controlunmatched
- Regression Testingunmatched
- Requirements Managementunmatched
- Resource Managementunmatched
- Risk Managementunmatched
- SQL (Structured Query Language)unmatched
- Software Administrationunmatched
- Software Developmentunmatched
- Software Development Lifecycle (SDLC)unmatched
- Staff Developmentunmatched
- Stress Testingunmatched
- Support Documentationunmatched
- Systems Administration/Managementunmatched
- Systems Maintenanceunmatched
- Technical Trainingunmatched
- Test Dataunmatched
- Test Designunmatched
- Training/Teachingunmatched
- Vendor/Supplier Relationsunmatched
- Willing to Travelunmatched
- Writing Skillsunmatched
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