Principal Business Consultant - SMB Lead

Principal Business Consultant - SMB Lead

Massachusetts - Boston

Business Consulting - Commercial - NA /

Full-Time /

Remote

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Veeva is building the industry cloud for Life Sciences through software, data, AI, and Business Consulting working together. Learn more about our products, vision and values, and status as a public benefit corporation on our website.

Consulting is changing, and we're not like other firms. Veeva Business Consulting was launched in 2019 and has grown quickly and organically to a global organization of over 400 people. Our team is focused on making the life sciences industry more efficient and effective through software, data, and consulting working together.

We expect significant growth in Business Consulting as we look towards 2030, and are looking for great people to make it happen.

The Role

As a Principal - Small Medium Business (SMB) Lead in our Commercial Practice, you will help customers bring treatments to patients faster by transforming how they capture and utilize Commercial Evidence, with Technology, Data, and AI. You will focus on reshaping operating models, driving organizational change, and measuring tangible business value.

Some of our key areas of focus include:

• Harnessing the power of Commercial Evidence with Agentic Commercial
• Vault CRM migrations & implementations
• Activating Veeva's agentic capabilities in Vault CRM
• Identifying future customer engagement capabilities needed and the path to transformation
• Transforming and modernizing the way HCP engagement is planned and executed
• Optimizing field force direction, productivity, and effectiveness
• Defining the strategy and execution to realize account-based engagement
• Accelerating launch through a data-driven approach

What You'll Do

• Lead the SMB space: Build your practice to support SMB customers from pre-commercial to LOE, shaping offerings and driving revenue of $2.5M+
• Partner with autonomy: Work directly to establish deep, collaborative relationships across Veeva's sales, strategy, product & services teams
• People Leadership: Manage and mentor high-performing consulting teams, taking responsibility for the professional growth and delivery standards of the practice
• Thought Leadership: Develop and champion industry-leading thought leadership in Commercial & Customer to keep Veeva at the cutting edge of Life Sciences
• Customer Success: Serve as a trusted advisor to C-suite stakeholders, leveraging Veeva's data and software to solve their most critical challenges

Requirements

• Experience: 10+ years of Life Sciences Consulting experience (Management Consulting preferred)
• Track Record: Proven ability to win and deliver a $2M+ book of consulting business
• Expertise: Deep domain knowledge in customer engagement strategy, sales and commercial operations, omnichannel, marketing excellence, key account management, and/or medical affairs are preferred and a comprehensive understanding of the Life Sciences landscape along with a passion for AI
• Leadership: Extensive experience building teams & business and managing multiple project teams and senior-level customer relationships
• Education: Bachelor's degree or higher

Nice to Have

• Knowledge of Veeva products
• Experience delivering SaaS or Tech-enabled consulting solutions

The Process

Our process is different than most. It is designed to be fast, efficient and respectful. Here are the steps:

• You submit your resume, short cover letter of questions, and take a personality assessment
• Within 5-10 business days, we will notify you via email if we would like to go to the next step or not
• The next step is a 45-minute interview with a leader of the practice, followed by a job history interview and case exercise. You will have one week to prepare for the case exercise
• Within one week after the case exercise, we will give you an offer or let you know that we do not wish to move forward

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program
• Unrivaled career progression in a fast-growing, global team
• Veeva is a Work Anywhere company. You can work from home or the office on any given day

Compensation

• Base pay: $120,000 - $250,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-RemoteUS #LI-Principal

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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