Principal Business Systems Analyst - Pathology & Lab Tech Solutions

The Principal Business Systems Analyst supports the Pathology & Laboratory Technology Solutions (PALTS) team by applying advanced systems knowledge to deliver effective technology solutions for pathology and laboratory operations. The Principal Business Systems Analyst works closely with clinical, operational, and Information Services partners to ensure systems align with workflows, quality standards, and organizational goals.
The Principal Business Systems Analyst will engage in project planning, solution design, issue resolution, and process improvement initiatives that influence multiple clinical and technical teams. The Principal Business Systems Analyst serves as a subject matter expert and advisor for system enhancements, workflow alignment, and application support needs across PALTS platforms.

The ideal candidate brings specialized experience with laboratory or clinical systems, advanced skills in workflow analysis and documentation, and strong project leadership capabilities. Preferred expertise includes healthcare technology, pathology or laboratory information systems, and experience creating training materials, coordinating multidisciplinary teams, and supporting complex system implementations.

Minimum $123,000 - Midpoint $154,000 - Maximum $185,000
Work location: Remote only in Texas.

In this role, you support mission-critical technologies that directly impact patient care through accurate laboratory workflows and reliable clinical information systems. The position offers opportunities for professional growth, project leadership, and meaningful collaboration across clinical and technical teams-all while maintaining a balanced remote schedule.
• Employer-paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance.
• Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options.
• Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups.
• Defined-benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer-paid life and reduced salary protection programs.

Responsibilities
System and Process Design

Develop and maintain understanding of customer workflows and business needs
Deliver precise functional specifications including hierarchy, workflow, business rules, interface definitions, data analysis, and mapping
Interact directly with clients to gather comprehensive requirements and recommend solutions
Conduct gap analyses between application capabilities and customer requirements
Work with development teams on labor estimates and functionality planning
Collaborate with QA and development teams to verify and test requested changes
Demonstrate new or updated system functionality to clients
Perform quality assurance on project deliverables
Recommend and institute business analysis best practices and tools

Implementation

Develop training materials and conduct one-on-one or classroom sessions
Prepare and deliver continuing education sessions for users and coworkers
Create role-based training programs using adult learning principles
Provide go-live support during rollout periods

General

Manage multiple competing priorities with strong organization and communication skills
Coordinate work across departments and function as a team or project lead
Develop use cases, functional specifications, and technical requirements
Represent end-user needs in software development environments
Maintain effective communication with customers, PALTS teams, and leadership
Provide timely and accurate reports to leadership
Perform other duties as assigned

Application Support & On-Call

Provide ongoing support and training for PALTS applications
Offer problem-solving expertise for all PALTS-related systems and functionality
Coordinate technical efforts with Development and Release Management
Share on-call responsibilities during evenings, weekends, and holidays

EDUCATION

• Required: Bachelor's Degree
• Preferred: Master's Degree Computer Science, Software Engineering, Management Information Systems, Healthcare Administration or related field.

WORK EXPERIENCE

• Required: 7 years In progressive software systems implementation and support, business systems process analysis and design, Epic software, or domain to include two years lead/supervisory experience
• May substitute required education degree with additional years of equivalent experience on a one to one basis.

Preferred Experience:

• Laboratory and technology experience from the healthcare industry, experience supporting clinical, pathology, or laboratory information systems, experience with workflow analysis and documenting business processes, strong lab project management experience.

LICENSES AND CERTIFICATIONS

• Preferred: CBAP - Cert Business Analysis Prof Upon Hire

The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.

This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information

• Requisition ID: 178898
• Employment Status: Full-Time
• Employee Status: Regular
• Work Week: Days
• Minimum Salary: US Dollar (USD) 123,000
• Midpoint Salary: US Dollar (USD) 154,000
• Maximum Salary : US Dollar (USD) 185,000
• FLSA: exempt and not eligible for overtime pay
• Fund Type: Hard
• Work Location: Remote (within Texas only)
• Pivotal Position: Yes
• Referral Bonus Available?: No
• Relocation Assistance Available?: No

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