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Principal Consultant, Agentic Delivery Acceleration, AWS Professional Services

Amazon.com Inc
  • Chicago, IL
    8 days ago

    Job Description

    AWS Professional Services is revolutionizing how we create value for customers. As Principal Consultant, Agentic Delivery Acceleration, you'll pioneer the transformation of how we sell and deliver engagements by leveraging AI to accelerate adoption, reduce risk, and enhance experiences.

    Within the Agentic Delivery Acceleration ProServe Team (ADAPT), you will lead strategic initiatives that define how ProServe operates at scale-standing up new programs, rapidly prototyping AI-powered solutions, and driving global adoption. You will play a critical role in translating complex cross-organizational challenges into scalable frameworks and agentic automation-enabling teams across Professional Services to work smarter and faster through the power of agentic AI.

    If you're passionate about leveraging AI to solve complex sales and delivery challenges and ready to drive meaningful innovation in one of the world's most customer-obsessed organizations, this role offers an exceptional opportunity for transformative impact.

    Key job responsibilities

    • Own and drive one or more strategic delivery initiatives from inception through scaled adoption globally
    • Define initiative vision, success metrics, and roadmaps using working backwards (PRFAQ/narrative) methodology
    • Rapidly prototype solutions using AIDLC (AI Development Lifecycle)-ship working prototypes in 45 day sprints
    • Transition prototype and beta solutions to General Availability (GA) via ProServe agents for long-term scale and maintenance
    • Build partnerships across AWS to align transformation with organizational priorities
    • Influence Director- and VP-level stakeholders without formal authority to secure resources and drive adoption
    • Measure initiative impact through portfolio-level business outcomes (adoption rates, cycle time reduction, margin improvement)
    • Drive continuous improvement through data-driven analysis and feedback loops
    • Influence strategic direction of global delivery capabilities and methodologies

    About the team

    ABOUT AWS:

    Diverse Experiences

    Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Why AWS

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Work/Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

    Inclusive Team Culture

    AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

    Mentorship and Career Growth

    We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    AWS Professional Services helps enterprise customers realize their desired business outcomes when using AWS. Our team provides expertise in cloud architecture, migration, application development, security, and operations to accelerate customers" cloud transformation journey. We are looking for individuals who are passionate about innovation, continuous improvement, and delivering exceptional customer experiences.

    Numbers & Facts

    LocationChicago, IL
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Amazon Web Services (AWS)unmatched
    • Applications Securityunmatched
    • Artificial Intelligence (AI)unmatched
    • Automationunmatched
    • Cloud Architectureunmatched
    • Cloud Computingunmatched
    • Consultingunmatched
    • Continuous Improvementunmatched
    • Customer Experienceunmatched
    • Customer Support/Serviceunmatched
    • Data Analysisunmatched
    • Mentoringunmatched
    • Metricsunmatched
    • Process Improvementunmatched
    • Product Lifecycleunmatched
    • Professional Servicesunmatched
    • Prototypingunmatched
    • Prototyping Programming Languagesunmatched
    • Risk Managementunmatched
    • Salesunmatched
    • Software Developmentunmatched
    • Startupunmatched
    • Strategic Planningunmatched
    • Team Playerunmatched
    • Time Managementunmatched

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