Principal Consultant Cloud Engineer
Austin, TX Microsoft - Delivery Full-Time Remote Apply for this job
At TTEC Digital, we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee-first process. Our vision is the same: a place where employees know they can thrive.
As a Senior Cloud Engineer specializing in Microsoft Azure, you will design and harden landing zones, automate infrastructure with IaC, and enforce security governance and networking best practices. This role is very customer-facing, partnering with business leaders and engineering teams in the successful delivery of Azure Cloud solutions.
What Youll Be Doing
• Lead medium-scale technical requirements elicitation, design, and scoping discussions internally and/or with existing and potential clients. • Decompose medium-scale requirements into tasks and accurately estimate the effort to complete those tasks. • Demonstrate a consistent capability for successful project leadership, including both on- and off-shore resources. • Proactively and professionally raise and articulate risks with the PM project delivery team and internal leadership. • Assist in winning and/or extending business by working cross-functionally with sales and delivery to develop client proposals and presentations around process and solution options, clearly explaining technical concepts for shared understanding to facilitate decision-making. • Design and set standards for low- to medium-complexity solutions using a variety of technologies, platforms, and integrations.
What Youll Bring to the Role
3 years of experience with Agile delivery and the ability to recommend whether an Agile, traditional, or hybrid approach is most suitable for a project. 5 years of experience leading consulting projects with three or more of the following types of projects and is considered a go-to source of knowledge for others: • Landing Zones & Governance • Identity & Access • Microsoft Entra Compliance & Risk • Security Architecture • Reliability • Backup • Disaster Recovery • Hybrid & Edge • Observability & Operations • Performance & Scalability • Cost & FinOps • Budgets • Alerts • Networking
5 years of experience leading consulting projects using four or more of the following tools and technologies and is considered a go-to source of knowledge for others: • Azure Infrastructure as Code (IaC & Automation) • Azure Compliance • Azure Governance • Azure Landing Zone Design • Azure Networking • Azure Security • Azure Virtual Machine & Storage resources • Azure AKS • Kubernetes • Entra Build • Entra Manage • Microsoft Azure Infrastructure & Operations • DevOps Automation • Networking and/or Security certifications (AZ104 and AZ305 are must-haves) Ability to present to clients in a business-focused, impactful, and persuasive manner. Proven ability to lead projects, including both on- and off-shore resources.
Salary: $140,000 - $160,000 per year
Team Overview
For ten years in a row, our Microsoft practice has achieved Microsofts Inner Circle Award designation and has been recognized as Partner of the Year for Microsoft Dynamics 365 Service, Partner of the Year for Microsoft Dynamics 365 Marketing, and as a Partner of the Year finalist for Intelligent Sales & Marketing. In addition to our ongoing Gold Partner status, our competencies range from software development and deployment of Dynamics 365 to Power Platform, Azure, and Microsoft 365. In mid-2022, the team was also named as one of only a handful of launch partners for the Microsoft Digital Contact Center Platform.
About Us
Avtex is now TTEC Digital. The acquisition aligns to TTECs continued focus on fueling experience transformations. Our deep expertise in the most innovative and disruptive brands in the digital industry enables our clients to provide amazing customer experiences.
TTEC Digital and our 1,700 employees pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). TTEC Engage is a 60,000-employee service company with customers in more than 80 countries. Together, we utilize a holistic approach applying solutions from two centers of excellence: Engage and Digital.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
LI-REMOTE US
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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