JOB TITLE: [Job Title]
JOB TYPE: [Contract / Contract-to-Hire / Direct Hire / Full-Time / Part-Time]
LOCATION: [City, State ZIP]
WORK ARRANGEMENT: [Remote / Hybrid / Onsite]
CONTRACT DURATION: [Duration, if applicable]
COMPENSATION: [Pay Rate / Salary Range, as applicable]Description: Job Title: Principal Consultant | Infra_ToolAdministration-ITSM | ServiceNow
Work Location: Santa Clara, CA 95051
Vendor Rate: ***/hr
Contract duration: 6months
Target Start Date: 24 Aug 2026
Job Details:
Must Have Skills
Develop and configure ServiceNow applications, workflows, and integrations for AI Control Tower.
Build AI services leveraging RAG, LLMs, AI Agents, and ServiceNow AI capabilities.
Implement AI governance, observability, monitoring, and security controls.
Nice to have skills
Preferred Certifications ServiceNow CSA, CAD, AIGenAI Certifications.
Develop dashboards and reporting for AI operations and compliance.
Detailed Job Description
Develop and enhance ServiceNow AI Control Tower capabilities focused on discoverability, observability, governance, and security of enterprise AI solutions. Build and integrate AI-powered services, identify product gaps, and collaborate with product teams to drive platform improvements. Support development of RAG, LLM, and Agentic AI solutions on the ServiceNow platform.
Key Responsibilities:
Develop and configure ServiceNow applications, workflows, and integrations for AI Control Tower.
Build AI services leveraging RAG, LLMs, AI Agents, and ServiceNow AI capabilities.
Implement AI governance, observability, monitoring, and security controls.
Develop dashboards and reporting for AI operations and compliance.
Identify platform/product gaps and provide feedback to product engineering teams.
Integrate ServiceNow with enterprise AI platforms and external systems.
Follow Agile, DevOps, and ServiceNow development best practices.
Experience: 5-8+ Years
Preferred Certifications: ServiceNow CSA, CAD, AI/GenAI Certifications.
Top 3 responsibilities you would expect the Subcon to shoulder and execute
Develop dashboards and reporting for AI operations and compliance.
Identify platformproduct gaps and provide feedback to product engineering teams.
Custom Fields:
Name: Intake Call Completed
Value: true
Name: Intake Call Requested
Value: true
EQUAL EMPLOYMENT OPPORTUNITY:
Expedite Talent Solutions, LLC. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply.