CCaaS Architect – Amazon Connect & AI CYNET SYSTEMS
- $45–$50 Per Hour
- Temporary
- Contractor
- Part-time
Position Overview:
The Principal Data Architect/Engineer will lead the design, development, and evolution of HomeServe's metadata-driven AWS Lakehouse platform, combining strategic architecture leadership with hands-on engineering expertise. This role is responsible for delivering scalable, secure, and high-performance data solutions based on Medallion architecture, including Bronze ingestion, PII Vault tokenization, Silver-layer Apache Iceberg (Amazon S3 Tables), and Gold-layer Amazon Redshift data products. The position will drive DataOps automation, governance implementation, and fully ephemeral feature-branch environments to accelerate the delivery of analytics, reporting, and AI/ML capabilities.
The ideal candidate will have deep expertise building cloud-native data platforms using Apache Iceberg, Amazon S3 Tables, Lake Formation tag-based access control, DynamoDB single-table design, CloudFormation, and API Gateway with custom authorizers. They will champion Test-Driven Development (TDD), Great Expectations-based data quality validation, and metadata-driven engineering practices to ensure trusted, governed, and reusable data assets that power enterprise analytics, customer 360, AI/ML, and data-driven decision-making across the organization.
Essential Functions:
Essential Job Function
% of Time on Function
Architecture and design
25%
Platform engineering (libraries, IaC, CI/CD)
25%
Pipeline build
20%
Operations and incident response
15%
Stakeholder architecture work and mentoring
15%
Total
100%
Job Requirements:
Minimum Physical Requirements:
The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.
This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Salary Range (Norwalk, CT): $125,932.60 - $167,910.13
Annual Bonus Potential: 10%
HomeServe USA is an equal opportunity employer.
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| Location | Norwalk, CT |
| Salary | $125,932.60–$167,910.13 Per Year |