Principal Design Program Mgr, Devices & Services Experience Design Program Management

Amazon

Seattle, WA

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JOB DETAILS

SKILLS

Best Practices, Business Operations, Business Strategy, Communication Skills, Computer Engineering, Concurrency, Concurrent Programming Language Family, Consumer Electronics, Documentation, Hardware Design, Hardware Design and Simulation Software, Industrial Design, Industrial Development, Industrial Management, Leadership, Logistics, Mechanical Engineering, Mobile Applications Development, Mobile Devices, Multitasking, Operations Processes, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Process Management, Product Design, Product Development, Product Management, Product Programs, Product Strategy, Programming Methodologies, Project Management Software, Project/Program Management, Risk Management, Sample/Specimen Processing, Strategic Planning, Sustainability, Technical/Engineering Design, Training/Teaching, Travel Planning, User Experience Design (UXD), Willing to Travel

LOCATION

Seattle, WA

POSTED

30+ days ago

Description As a Principal Program Manager for Industrial Design, you will serve as a trusted advisor and strategic leader, defining and delivering significantly complex design programs with broad cross-organizational and cross-regional impact. Operating with complete independence, you will manage the design process for our most innovative consumer products from initial strategy through market launch, requiring exceptional judgment in managing executive-level escalations and influencing senior stakeholders including VPs and SVPs. Key job responsibilities Strategic Program Leadership Define and deliver high-visibility design programs with company-wide impact across multiple organizations and regions. Independently solve significantly complex problems affecting organizational goals and establish standards for Industrial Design programs. Serve as trusted advisor to senior leadership, representing complex decisions to executives up to 3 levels above. Cross-Organizational Collaboration & Execution Drive collaboration between Industrial Design, UX, Product Design, Hardware Engineering, Product Management, and Operations teams. Influence and align senior stakeholders including VPs and SVPs on program strategy. Foster shared understanding by harmonizing discordant views and leading consensus on contentious issues. Own all aspects of significantly complex design programs from concept to market as an individual contributor. Make complex trade-offs balancing opportunity, resources, and sustainability across concurrent programs. Operational Excellence & Process Innovation Create and optimize scalable mechanisms and best practices. Actively remove bottlenecks to accelerate operational excellence. Model best practices in status reporting, documentation, stakeholder management, and risk management. Design Process Management Coordinate design efforts across multiple programs spanning home to mobile products. Own Industrial Design development schedules for strategic initiatives across the Lab126 PDP. Approve designs and samples while handling logistics including model orders, executive reviews, and international travel planning. A day in the life You start your morning reviewing design schedules across three concurrent product programs-a new device concept, home product refresh, and strategic innovation initiative. A quick sync with Hardware Engineering helps define a path to resolve a constraint affecting industrial design timelines. Your meetings include presenting trade-off options to a VP, balancing cost and launch dates with design. You coordinate sample approvals to remove a bottleneck blocking model delivery. You work with the Operations teams, driving consensus on cost data to be presented. You coordinate international travel logistics for next week's design review in Shenzhen. About the team This Design Program Management team has far-reaching impact across Amazon Devices & Services, influencing cross-organizational goals, cross-regional business operations, long-term beneficial impact on products and design tools/operations, company-wide standards and best practices for Design program management, and strategic direction of significantly complex, high-visibility consumer product initiatives. Basic Qualifications - Bachelor's degree in industrial design, mechanical engineering, product design, or equivalent - 10 years of demonstrated experience developing home or mobile consumer electronics (or related industry) - Demonstrated experience managing significantly complex, high-visibility programs with cross-organizational impact - Expert knowledge of program management methodologies and tools - Advanced understanding of design and research methodologies - Proven ability to influence and align senior stakeholders including VPs and SVPs - Exceptional communication skills with ability to present to executive leadership Preferred Qualifications - Experience as a Principal-level technical or design program manager in consumer product development with a focus on hardware design, but software user experience design is a bonus. - Proven track record of defining and delivering strategic programs with company-wide impact - Experience working with overseas partners in the manufacture of consumer products at scale - Demonstrated ability to create scalable mechanisms and drive organizational change - Experience managing multiple complex programs simultaneously with competing priorities - Track record of identifying organizational gaps and making strategic headcount/resourcing recommendations - Recognized as an exemplary practitioner and educator in design program management - Experience operating as a trusted advisor to senior leadership Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 172,800.00 - 233,800.00 USD annually

About the Company

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1994

WEBSITE

http://Amazon.com/militaryroles

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