Back to search results Principal Engineer - Agentic Experience & UI Framework Charlotte, North Carolina Additional locations Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Job Description:This job is responsible for defining and leading the engineering approach for solutions at the program or portfolio level, to deliver significant business outcomes. Key responsibilities include continuously improving the design, quality, and reuse of the solution and delivering technology enablers that improve development efficiencies for the solution. Job expectations include familiarity with at least one area of engineering, acting as a "go to" reference across the organization, and applying knowledge to improve technical competencies through recruitment and development activities.Developer Experience (DevEx) provides enterprise technical standards and common technical services, platforms, and tools that are leveraged by delivery teams across all lines of business. Within the SDLC Software Delivery Lifecycle program, this role leads portfolio product delivery strategy and execution for enterprise software delivery capabilities, ensuring the right investments, operating model, governance, and prioritization are in place to improve how internal technical users build, test, and deliver software at scale.Within DevEx we are seeking an Agentic Experience & UI Framework Principal Engineerto lead the architecture and buildout of a modern UI platform that powers AI-driven and agent-assisted workflows across the Software Delivery Lifecycle (SDLC).This role sits at the intersection of frontend platform engineering, AI-assisted user experiences, and developer productivity. You will define how engineers and delivery teams interact with LLM-powered capabilities, autonomous agents, and intelligent workflows through intuitive, real-time, and highly interactive user interfaces.Responsibilities:Develops the engineering approach for the entire program/portfolio solution and works with Architecture, to develop/analyze/deliver the implementation of technical enablersLeads the planning, definition, and design of the complex features which span multiple teams and explore solution alternativesCreates ideas on designing complex technology and solution development approachesLeads the technical oversight for teams in solution development including design reviews and code within own domainDefines the technology tool stack for the solution within ranged of internally approved and supported technologiesExplores state-of-the-art technologies to improve development efficiencies, quality of test/QA coverage, and release managementLeads and is responsible for the end-to-end test strategy/creation/adherence, and the integration between teams for a program/portfolio solutionImprove the experience for our developers, making it easier to deliver industry-leading solutions, while managing work efficiently and with the right controlsAdvance our technology platforms through innovationReduce risk and improve quality across our technology portfolio by aligning to a single enterprise architecture strategy and delivering governance that enables consistency, integration and automationDefine and drive the UI platform architecture for AI-powered and agent-assisted developer experiencesBuild scalable frontend frameworks, component systems, and design patterns to support dynamic, AI-driven workflowsDesign interactive, conversational, and workflow-centric interfaces that integrate with LLMs and autonomous agentsDevelop real-time user experiences (streaming responses, step-by-step execution, logs, agent reasoning visibility, task progress)Create UI patterns for human-in-the-loop workflows, approvals, overrides, and task orchestrationPartner with AI/ML and platform teams to integrate LLMs, APIs, and agent orchestration layers into cohesive user experiencesDefine standards for prompt-driven UX, contextual interfaces, and adaptive UI behavior based on model outputsEnsure secure, role-aware, and governed experiences aligned with enterprise IAM/SSODrive adoption by establishing frontend standards, usability benchmarks, and developer experience best practicesRequired Qualifications:Core Experience15+ years of engineering experience with strong focus on frontend or full-stack platformsProven experience building developer-facing tools, AI-assisted applications, or intelligent workflow systemsDemonstrated leadership in defining architecture and scaling platforms across teamsAgentic AI Experience (Critical)Hands-on experience building LLM-powered applications (e.g., OpenAI, Anthropic, Google, or open-source models)Experience designing agent-based or AI-assisted workflows, including: Task planning & execution flows, Multi-step reasoning or orchestration, Tool/API integration via agentsFamiliarity with prompt engineering, context management, and response streaming UXExperience building AI-driven UI patterns, such as: Conversational interfaces, Copilot-style assistance, Command-driven or intent-based interactionsUnderstanding of human-in-the-loop design, feedback loops, and AI explainability in UXFrontend & UI Platform ExpertiseDeep expertise in TypeScript, JavaScript, React, Next.js (or similar frameworks)Experience building scalable UI platforms (component libraries, design systems, shared frameworks)Strong knowledge of: State management and async UI patterns, Performance optimization and rendering strategies, Micro-frontends or modular UI architectureExperience building highly interactive, app-like web interfaces for technical usersWorkflow & Interaction DesignExperience designing complex, multi-step workflow UIs that guide users through execution and decision-makingStrong understanding of: Streaming and event-driven interfaces, Real-time updates and async task handling, Progressive disclosure and contextual UIAbility to represent: Agent actions, Execution State, Logs, outputs, and system feedback, Recommendations and next stepsPlatform Integration & Full-Stack CollaborationStrong experience with API-first architecture and frontend-backend integrationFamiliarity integrating with: CI/CD systems, Source control platforms, Infrastructure and cloud services, Observability and telemetry systemsAbility to collaborate across AI/ML, backend, and platform engineering teamsSecurity & Enterprise ReadinessExperience working with IAM, SSO, RBAC, and enterprise-grade access controlsUnderstanding of secure UI patterns for AI-driven systems (data exposure, prompt safety, access-aware rendering)Experience in regulated or large-scale enterprise environmentsEducationBachelor's degree in Computer Science, Engineering, Information Systems, Applied Mathematics, or a related technical fieldDesired Qualifications:Advanced degree in a technical discipline or equivalent record of distinguished technical leadership in internal developer platforms, developer portal services, platform onboarding architecture, or software delivery engineeringExperience building Copilot-style or assistant-driven interfaces for developers or enterprise usersFamiliarity with agent orchestration frameworks and tool-use patternsExperience designing editor-like or command-driven UIs (e.g., structured outputs, inline actions, context panels)Background in DevEx, internal developer platforms, or SDLC toolingExperience instrumenting AI UX metrics (latency, quality, completion rate, user trust)Why This RoleDefine the next-generation AI-powered developer experience at enterprise scaleWork on cutting-edge problems combining LLMs, agents, and modern front-end platformsInfluence how engineers interact with intelligent systems and autonomous workflowsDrive high-impact transformation in software delivery productivity and experienceSkills:AutomationInfluenceResult OrientationStakeholder ManagementTechnical Strategy DevelopmentApplication DevelopmentArchitectureBusiness AcumenRisk ManagementSolution DesignAgile PracticesAnalytical ThinkingCollaborationData ManagementSolution Delivery ProcessShift:1st shift (United States of America)Hours Per Week: 40 Learn more about this role Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Full time JR-26020198 Manages People: No Travel: No Age requirement: Must at least be 18 years of age. Share: Save job Job saved