$140,000–$170,000 Per Year
The Principal, Investor Reporting & Remittance is a senior individual contributor role embedded within the product organization. This is not a line operations or people management role. Instead, this position is designed for a deeply experienced servicing subject matter expert who understands, in detail, how investor reporting and remittance functions operate, with alignment to servicing accounting requirements, and can translate that expertise into scalable product capabilities.
This role is responsible for supporting the end-to-end definition, product translation, and operational readiness of investor reporting and remittance workflows across the servicing lifecycle. The Principal ensures that all loan- and pool-level reporting and remittance submissions are accurate, timely, and aligned with investor requirements, with strong controls and reconciliation integrity.
Reporting to the Director of Servicing Product, this role partners closely with Product and Engineering to ensure that platform functionality accurately reflects real-world investor reporting operations, regulatory expectations, and investor guidelines. Within the broader Servicing Product organization, this role serves as the primary domain subject matter expert and is responsible for translating investor reporting and remittance expertise into clear requirements, workflows, controls, and testing input for Product and Engineering. The Principal plays a critical role in validating that business rules, functional requirements, workflows, and edge cases are intentionally designed and not implicitly assumed.
This is a fully remote position that offers a competitive salary range of $140,000 to $170,000, plus an annual bonus. You'll also receive our excellent benefits package, which includes medical coverage starting on day one and a company-matched 401(k). Compensation may vary based on experience, location, and other job-related factors.
Product and Operational Alignment
- Ensure product design reflects real investor reporting and remittance operations, included GSE and non-agency investor requirements.
- Translate investor guidelines and operational processes into clear product requirements, business rules, controls, and system logic.
- Ensure investor reporting and remittance workflows operate with appropriate controls, traceability, and auditability.
End-to-End Workflow Definition and Validation
- Define and validate end-to-end (E2E) workflows across investor reporting, remittance, and reconciliation domains.
- Document workflows across happy paths and edge cases, ensuring intentional handling of exceptions and resubmissions.
- Validate completeness and consistency of rules, logic, and dependencies across upstream and downstream systems.
Product Translation & Requirements Definition
- Translate domain expertise into product requirements, business rules, and system logic, and advise Product and Engineering on the operational implications of design and prioritization decisions.
- Ensure requirements are sufficiently detailed and unambiguous to support scalable, repeatable, system behavior.
- Evaluate trade-offs across compliance, scalability, operational complexity, and speed to market.
- Surface risks early, particularly related to data integrity, transfer accuracy, and operational readiness.
Engineering Partnership and Delivery Support
- Partner closely with engineering teams to refine requirements, clarify logic, and support implementation.
- Partner with Product and Engineering during backlog refinement and implementation planning to clarify requirements, validate business rules, and support functional decision-making.
Testing, Validation, & Automation Contribution
- Contribute to the development of known-answer and scenario-based test cases for investor reporting and remittance workflows.
- Validate system behavior and outputs against expected operational, data, and reconciliation outcomes.
- Support UAT execution, defect triage, regression testing, and release readiness validation.
- Partner with QA and engineering to design and implement an automated test suite informed by investor reporting and remittance domain logic.
Functional Ownership: Investor Reporting & Remittance
- Establish control frameworks for investor reporting and remittance processes, including validation, reconciliation, approvals, and audit evidence standards.
- Interpret investor guides, bulletins, and operational requirements and translate them into reporting specifications, remittance rules, data mappings, validations, and acceptance criteria.
- Define end-to-end requirements for reporting and submission workflows, including exception handling, resubmissions, and change adoption across GSE and non-agency reporting packages.
- Specify remittance rules, schedules, validations, and submission workflows across remittance types (e.g., Scheduled/Scheduled, Scheduled/Actual, Actual/Actual), including cutoff governance and funding readiness checks.
- Define custodial accounting requirements related to investor reporting, including P&I vs. T&I segregation, posting standards, running balance integrity, and traceability from loan activity through custodial impact.
- Specify servicing fee calculation and reporting treatment, including investor netting, deductions, and reconciliation support.
- Define requirements for tracking, aging, recovery logic, and reporting for advances (P&I, T&I, and corporate advances as applicable), including investor-specific treatment.
- Define loan-level and portfolio-level reporting requirements, including trial balances, pool/security reconciliation, and investor certification packages.
- Specify requirements for summarized journal entries and accounting interfaces tied to remittances, fees, advances, and custodial activity, ensuring auditability and alignment with accounting partners.
- Define monitoring, reporting, and escalation routines for variance detection, shortages, and reconciliation breaks to reduce investor reporting risk.
- Own reporting and remittance calendars, including determination-date readiness and governance routines to consistently meet investor deadlines.
Flexible Domain Contribution
- Support adjacent servicing domains as needed based on program priorities and evolving platform needs.
- Partner across domains to ensure alignment of workflows, data, and operational dependencies throughout the servicing lifecycle.
- Contribute to resolution of cross-domain issues, gaps, and edge cases to ensure cohesive end-to-end platform behavior.
- Partner closely with Accounting, Finance, and Treasury counterparts to ensure alignment between investor reporting outputs and corporate financial processes.
- Apply servicing expertise to broader platform design decisions beyond primary area of ownership.
Qualifications:
- 8+ years in investor reporting, servicing accounting, or related finance functions. (AVP preferred; VP considered).
- Deep familiarity with GSE and investor reporting and remittance requirements, including exception handling and reconciliation practices.
- Strong understanding of custodial accounting controls, trial balance discipline, and servicing accounting best practices.
- Demonstrated ability to translate investor guidelines and operational processes into clear business requirements, controls, workflows, and test scenarios for Product, Engineering and QA teams.
- Proven functional leadership across cross-functional teams, including Technology, Operations, Product, and external partners.
MSR Portfolio Services is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
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