Principal Marine Robotics Service Specialist

Is this you?

• Do you thrive on untangling tough electromechanical problems that others can’t crack?
• Are BLDC motors, servo drives, sensors, and embedded controllers your comfort zone?
• Do you enjoy hopping on a plane—about 50% of the time—to keep mission‑critical subsea equipment operating?
• Can you turn deep diagnostics into clear reports, confident customer guidance, and lasting design improvements?

What you’ll tackle

• Travel globally to troubleshoot and resolve advanced faults across electrical, software, mechanical, and system interfaces in subsea thrusters, actuators, and propulsion platforms.
• Lead root‑cause investigations; implement fixes, retrofits, and engineering changes on site.
• Inspect installed systems and document findings with precise, actionable service reports.
• Stand in as the customer’s primary technical representative during critical incidents.
• Coach operators and maintainers through hands‑on training—inspection, operation, troubleshooting, and maintenance best practices.
• Help customers interpret schematics, wiring diagrams, and technical documentation.
• Configure, monitor, and debug motor controllers and embedded systems with laptops, software utilities, and communication interfaces.
• Use oscilloscopes, multimeters, bench supplies, and related tools to isolate component‑level faults.
• Feed field insights into Engineering, Production, Quality, and Service to drive reliability, corrosion protection, assembly, and serviceability improvements.
• Author and refine service manuals, maintenance procedures, troubleshooting flows, and training materials.

What you bring

• 8–10 years repairing complex electromechanical systems; proven ability to troubleshoot down to component and subsystem level.
• Strong command of diagnostic software and control interfaces.
• Proficiency reading electrical schematics, mechanical drawings, and technical specs.
• Clear, concise technical writing and reporting.
• Self‑directed, customer‑facing problem solver who operates with minimal supervision.
• Valid passport (or ability to obtain) and willingness to travel domestically and internationally about half the time.

Core competencies

• Electrical troubleshooting; DC power systems
• Brushless DC motors; motor controllers/servo drives
• Embedded systems; power electronics
• Sensors and instrumentation
• Wiring/harnessing; industrial connectors

Nice to have

• Experience with subsea/marine propulsion, ROVs, AUVs, underwater robotics, defense, or oceanographic equipment.
• Military electronics, naval engineering, or marine technical background.
• Field support for mission‑critical gear; familiarity with pressure‑compensated subsea equipment.
• Customer training delivery; participation in root‑cause and reliability initiatives.
• IPC certification or knowledge of electronic assembly workmanship standards.

How success is measured

• Fast, effective closure of customer technical issues
• High customer satisfaction and responsiveness
• Accuracy and quality of service documentation
• Flawless execution of field upgrades and retrofits
• Reduced recurrence of field failures
• Actionable feedback to Engineering and Production
• Demonstrable growth in customer technical capability through training
• Clear contributions to reliability, serviceability, and documentation quality

Tools you’ll work with

• Diagnostic software; control interfaces and firmware tools
• Multimeters, oscilloscopes, power supplies
• Electromechanical systems and mechanical assemblies
• RCA and failure analysis techniques
• Subsea systems: thrusters, actuators, marine propulsion, underwater robotics