Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Qualifications
• Master's degree in business, public health, or equivalent experience/tenure in related field required Master's degree in business, public health, or equivalent experience/tenure in related field required
• 5+ years of experience in strategy, consulting, or healthcare leadership or equivalent, including experience leading strategy engagements or consulting-style project teams 5+ years of experience in strategy, consulting, or healthcare leadership or equivalent, including experience leading strategy engagements or consulting-style project teams
• Demonstrated ability to lead complex initiatives and teams Demonstrated ability to lead complex initiatives and teams
• Strong analytical, facilitation, and presentation skills Strong analytical, facilitation, and presentation skills
• Familiarity with healthcare analytics platforms (e.g., Tableau, SQL), and strategic data sources such as SG2, billing/claims data, or provider databases preferred Familiarity with healthcare analytics platforms (e.g., Tableau, SQL), and strategic data sources such as SG2, billing/claims data, or provider databases preferred
Key Responsibilities:
• Serve as day-to-day leader for major strategic projects and initiatives with notable risk and complexity Serve as day-to-day leader for major strategic projects and initiatives with notable risk and complexity
• Structure ambiguous strategic questions across a broad range of topics into clear hypotheses and workplans, identifying the critical analyses required to inform executive decision-making Structure ambiguous strategic questions across a broad range of topics into clear hypotheses and workplans, identifying the critical analyses required to inform executive decision-making
• Lead the solution of highly complex, unique problems that have a broad impact on the business, including strategic thinking and structured problem solving in collaboration with system executives Lead the solution of highly complex, unique problems that have a broad impact on the business, including strategic thinking and structured problem solving in collaboration with system executives
• Distill complex analyses into clear, concise executive narratives and recommendations suitable for senior clinical and administrative leadership Distill complex analyses into clear, concise executive narratives and recommendations suitable for senior clinical and administrative leadership
• Guide development of executive deliverables that align with institutional priorities Guide development of executive deliverables that align with institutional priorities
• On a project basis, lead cross-functional teams of Consultants, Sr. Consultants, Engagement Managers, and/or Project Managers On a project basis, lead cross-functional teams of Consultants, Sr. Consultants, Engagement Managers, and/or Project Managers
• Facilitate alignment across departments and cultivate enterprise-wide relationships Facilitate alignment across departments and cultivate enterprise-wide relationships
• Develop the strategy for project execution, including setting meeting cadence, structuring decision-making processes, and overseeing all workstreams Develop the strategy for project execution, including setting meeting cadence, structuring decision-making processes, and overseeing all workstreams
• Translate complex ideas and analyses into insights that influence decision-making at the executive level, including addressing potential questions and objections Translate complex ideas and analyses into insights that influence decision-making at the executive level, including addressing potential questions and objections
• Serve as a recognized expert / thought leader within the company on strategy, particularly as it relates to current and past projects Serve as a recognized expert / thought leader within the company on strategy, particularly as it relates to current and past projects
• Support Strategy leadership team in stakeholder communications and thought partnership Support Strategy leadership team in stakeholder communications and thought partnership
• Act as a "player-coach," being hands on keyboard independently on some projects, while also providing day-to-day direction and coaching to junior team members on other projects, all while ensuring high standards for analysis, communication, and deliverables Act as a "player-coach," being hands on keyboard independently on some projects, while also providing day-to-day direction and coaching to junior team members on other projects, all while ensuring high standards for analysis, communication, and deliverables
• Build credibility with senior executives and clinical leaders, facilitating discussions that advance alignment and move complex decisions forward Build credibility with senior executives and clinical leaders, facilitating discussions that advance alignment and move complex decisions forward
• Contribute to development of Strategy team function and capabilities, including team training and development and creating and refining leading practices for the strategy function Contribute to development of Strategy team function and capabilities, including team training and development and creating and refining leading practices for the strategy function
Core Competencies:
• Strategic Thinking & Problem Solving: Framing, insight generation, cross-functional prioritization Strategic Thinking & Problem Solving: Framing, insight generation, cross-functional prioritization
• Presentation, Leadership & Collaborative Behavior: Executive engagement, mentoring, system navigation Presentation, Leadership & Collaborative Behavior: Executive engagement, mentoring, system navigation
• Cross-functional leadership and influence Cross-functional leadership and influence
• Project structuring and execution (including effective engagement with project management) Project structuring and execution (including effective engagement with project management)
• Comfort with ambiguity and navigating evolving project contexts; projects often involve incomplete information, tight timelines, and competing stakeholder perspectives; success requires comfort navigating ambiguity while maintaining analytical rigor and clear communication. Comfort with ambiguity and navigating evolving project contexts; projects often involve incomplete information, tight timelines, and competing stakeholder perspectives; success requires comfort navigating ambiguity while maintaining analytical rigor and clear communication.
Working Schedule:
• Hybrid, up to 3 days/week onsite. Locations at Assembly Row in Somerville, MA and Prudential Center in Boston, MA
Additional Job Details (if applicable)
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EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.