Principal Operations Analyst

MINIMUM QUALIFICATIONS

• Graduation from an accredited college or university with a Bachelor's degree plus three (3) years of work experience in operations analysis, project management, strategic planning, program auditing or business management consulting, OR
• Graduation from an accredited college or university with a Master's degree plus two (2) years of work experience in operations analysis, project management, strategic planning, program auditing or business management consulting

SELECTION REQUIREMENTS

This position requires applicants to complete an interview which will include a written exercise and/or a skills assessment test as part of the interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral and written parts of the interview will be selected.

Preference will be given to candidates possessing the following:

• Proficiency working with qualitative and quantitative data analysis
• Experience in performing complex statistical analyses and operational modeling
• Experience developing and managing data collection, analytics and administrative processes
• Experience in government infrastructure management operations
• Microsoft Office Suite proficiency (MS Word, Excel, Outlook and PowerPoint)

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APPLICATION EVALUATION: Initial evaluation will be based on the information provided on the application and the documents submitted. Department of Human Resources staff will review applications after the final posting date. Staff will follow all required employment/hiring plan provisions, federal, state, and local laws, and collective bargaining agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience, the City of Chicago has adopted ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet the minimum qualifications and who are veterans of the Armed Forces of the United States, residents of Socio-Economically Disadvantaged Areas (SEDA), and/or Chicago Public School (CPS) high school graduates. These hiring preferences do not apply to bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. The learn more about our hiring processes, please click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago in an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.

City of Chicago

Brandon Johnson, Mayor

Aug 14, 2026, 12:00:00 AM