Principal Playback QoE Engineer

Oracle

Olympia, WA

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JOB DETAILS

SALARY

$99,600–$234,600 Per Year

SKILLS

Artificial Intelligence (AI), Broadcasting, Capacity Management, Cloud Computing, Computer Programming, Content Delivery Network (CDN), Customer Relations, Customer Support/Service, Data Processing, Debugging Skills, Distributed Computing, Embedded Systems, Event Management, Failover, Financial Planning, Go Programming Language (Golang), Incident Response, Internet Service Providers, Java, Large-Scale Systems, Legal, Metrics, Occupational Health, Operational Audit, Oracle, Problem Solving Skills, Process Improvement, Property Insurance, Python Programming/Scripting Language, Quality Metrics, Reporting Dashboards, Scala Programming Language, Service Level Agreement (SLA), Software Engineering, Sports, Stock Purchase Plans, Streaming Technology, Telemetry, Test Requirements

LOCATION

Olympia, WA

POSTED

27 days ago

**Job Description** We are seeking a Senior Principal Playback QoE Engineer to define and build the real-time quality intelligence layer for OVE. This role will connect viewer-side playback telemetry with OVE infrastructure behavior, enabling real-time live-event operations, customer-facing quality reporting, and data-driven optimization of the delivery platform. **Why OCI** + Build core technology for next-generation live streaming infrastructure + Work on high-scale data systems tied directly to viewer experience + Shape the QoE foundation for a greenfield media delivery platform + Solve problems across playback, telemetry, networking, edge delivery, and analytics + Influence how OVE proves quality, reliability, and customer value during major live events **Responsibilities** + Define OVE's canonical playback QoE metric model + Design and build real-time QoE telemetry pipelines using Kafka, Flink, or equivalent streaming systems + Process large-scale playback events across sessions, devices, geographies, ISPs, app versions, protocols, and delivery paths + Build real-time aggregations, anomaly detection, alerting, and live-event dashboards + Correlate playback telemetry with OVE relay, control plane, routing, and fallback behavior + Partner with player, infrastructure, observability, and product teams to improve end-to-end video quality + Support customer-facing QoE reporting, post-event analysis, and operational reviews + Identify playback regressions by device, region, ISP, app version, or delivery path + Help define QoE-driven feedback loops for routing, failover, capacity planning, and event readiness + Drive engineering standards for telemetry schemas, event quality, data correctness, and operational reliability **Responsibilities** **Qualifications** + 10+ years of experience in software engineering, data engineering, distributed systems, media platforms, or observability systems + Strong understanding of video playback QoE metrics and streaming media behavior + Hands-on experience with Kafka, Flink, Spark Streaming, Beam, Pulsar, or comparable large-scale streaming data systems + Experience designing real-time pipelines using event-time processing, windowing, stateful aggregation, stream joins, and schema evolution + Experience operating high-scale telemetry or observability systems with high-cardinality dimensions + Strong systems debugging skills across client, edge, backend, and data processing layers + Familiarity with HLS, DASH, low-latency streaming, CDN behavior, edge delivery, or player telemetry + Experience supporting live-event streaming, large customer launches, or high-traffic operational events is a plus + Experience with QoE analytics, anomaly detection, SLOs, customer dashboards, or incident response is a plus + Strong programming skills in Java, Scala, Python, Go, or similar production engineering languages **Preferred Qualifications** + Experience with live sports, major broadcast events, or large-scale linear streaming + Experience building command-center dashboards for real-time event operations + Experience with Conviva, Mux Data, Datadog, Prometheus, Grafana, ClickHouse, Druid, Pinot, OpenSearch, or similar analytics and observability systems + Experience correlating playback telemetry with CDN, edge, origin, or network data + Experience defining customer-facing quality metrics, SLAs, SLOs, or post-event reporting + Familiarity with MoQ, QUIC, WebRTC, low-latency HLS, or emerging streaming protocols Disclaimer: **Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $99,600 to $234,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

About the Company

Oracle

For over three decades, Oracle has been the center of innovation for business software birthplace of the first commercially available relational database, the first suite of internet-based applications, and the next-generation enterprise-computing platform, Oracle Fusion. Today, Oracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 370,000 customers including - 100 of the Fortune 100 - representing a variety of sizes and industries in more than 145 countries around the globe. And Oracle's 110,000 global employees - including 30,000 developers working full-time on Oracle products -are critical to that success. Oracle Supports Workforce Diversity

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1977

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