Job Description
Employer: Amazon Web Services, Inc.
Position: Principal, PMT - External Svcs - AMZ18216.7
Location: Seattle, WA
Multiple Positions Available:
Trusted part of the leadership in an organization, typically advising a Director or GM (depending on organization size). Define the strategic vision of the service(s), own the long-term roadmap, and drive teams to execute on that vision with all business, verticals, and market segments. Own the positioning and go-to-market strategy. Assigned to initiatives where the service opportunity and/or technology strategy has yet to be defined. Responsible for the end-to-end service experience. Identify business opportunities where Amazon can accelerate customer's business success. Construct a portfolio of service offerings by generalizing the gaps across multiple customers and segments to drive new products and services. Anticipate customer's future growth and extrapolate these signals into future long term business opportunities. Deliver with complete independence. Delight customers and influence the technical decisions makers throughout the entire life-cycle of the engagement from discovery, adoption, optimization, and service evolution. Influence customers' engineering practices and culture in order to drive sustained service adoption and performance. Oversee customer engagement, PR/FAQ and other requirements definition, CX design, compliance, feature development priority, product messaging, pricing, and reliability. Own the product marketing strategy (branding, promotions, deals, etc.) and/or P/L. Trusted to operate with complete independence.
(40 hours / week, 8:00am-5:00pm, Salary Range $185797 - $245000)
Amazon.com is an Equal Opportunity - Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
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Numbers & Facts
| Location | Seattle, WA |
| Industry | Retail |
| Salary | $185,797–$245,000 Per Year |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles