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Principal PMT, Rufus International

Amazon.com Inc
  • Seattle, WA
    16 days ago

    Job Description

    Our vision is to make Rufus the world"s most helpful AI shopping assistant, delivering consistently high-quality experiences for customers around the world. The Principal PMT for Rufus International owns the product vision and multi-year technical product strategy for internationalization, making Worldwide (WW) from Day 1 the default across locales and surfaces. The role defines the investments required to structurally reduce the cost and complexity of global expansion, working backwards from customers and local market needs to ensure Rufus is designed for WW scale from the outset.

    With Rufus serving customers internationally across Europe, Japan, India, and Canada, this leader will shape the architecture and operating model required to scale effectively across an increasingly complex global ecosystem. The role will drive product and architectural decisions spanning global parity, skills and tool integrations, and platform evolution, while establishing mechanisms that enable international partner teams to accelerate innovation and improve the customer experience across markets. The Principal PMT will represent the Rufus International strategy in senior leadership forums and align leaders across product, engineering, science, and international teams on priorities, investments, and trade-offs.

    Key job responsibilities

    • Own the multi-year product vision, strategy, and roadmap for Rufus International, making WW from Day 1 the default across locales and surfaces.
    • Define the capabilities and architectural investments required to reduce the cost, effort, and time to deliver Rufus experiences globally.
    • Shape technical and architectural decisions to ensure international requirements are incorporated into platform design from the outset.
    • Prioritize global investments and resolve trade-offs across customer needs, market requirements, technical complexity, and long-term scalability.
    • Partner with product, engineering, science, and UX leaders to align roadmaps, architecture, and resource investments around a common WW strategy.
    • Define the global operating model across central and international teams to accelerate scale and minimize duplicated investment.
    • Represent Rufus International in Director- and VP-level forums, driving alignment on strategy, priorities, investments, and cross-organizational decisions.
    • Establish mechanisms and success metrics to measure global scalability, customer experience quality, and the effectiveness of WW from Day 1 investments.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Architectural Servicesunmatched
    • Artificial Intelligence (AI)unmatched
    • Cost Controlunmatched
    • Customer Experienceunmatched
    • Ecosystemsunmatched
    • Establish Prioritiesunmatched
    • Internationalizationunmatched
    • Leadershipunmatched
    • Metricsunmatched
    • Product Engineeringunmatched
    • Product Strategyunmatched
    • Technical Strategyunmatched
    • User Interface/Experience (UI/UX)unmatched

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