Principal Product Manager - Agentic Content Creation

Overview

In Global Skilling (GS), our mission is to inspire every person and organization on the planet to reach their potential through learning. With technology evolving rapidly, having a skilled workforce is more important than ever. We believe that making learning accessible to all is key to fostering a diverse and inclusive culture, helping people excel both personally and professionally, and igniting innovation.

We are looking for a strategic, analytical, and collaborative individual to join the Content & Insights team as Principal Product Manager, Agentic Content Creation. In this role, you will lead a team developing strategies and agentic tools to power future content maintenance and creation at the scale of Microsoft's training portfolio. You will work closely with instructional designers and technical writers to understand what makes for extraordinary learning experiences, and build an AI system of agents that all team members will use to scale their impact across modalities (courses, labs, modules, etc.).

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

In the Principal Product Manager, Agentic Content Creation role, you will be responsible for the following:

• Creating requirements for a productionalized agentic system.

• Deeply understand human workflows, ensuring the uniquely human skills and expertise required to create best-in-class learning experiences are complemented by agentic systems.

• Working alongside the Global Skilling Learning Product Team to ensure any system designed respects the requirements of both the surface areas on which content is surfaced and the backend of how learning content is stored in a catalogue.

• Designing metrics to measure success and collaborating with analytics peers to ensure continuous improvement.

• Culture: Be a trusted partner to executives and an active participant in Global Skilling strategy and planning.

Other

• Embody our Culture and Values.

Qualifications

Required/Minimum Qualifications

• Bachelors Degree AND 8+ years experience in relevant technical roles, or product management OR equivalent experience.
• 1+ year(s) people management experience.

Preferred/Additional Qualifications

• Experience authoring business and technical requirements for complex end-user experiences with multiple engineering dependencies.
• Experience creating frameworks and articulating organization-wide strategies with an outside-in perspective.
• Excellence in communication and stakeholder management.
• Experience defining success metrics and measuring impact.
• Experience with tech industry learning products and content types.
• Experience with enterprise-scale content catalogues.
• Familiarity with production agentic systems design and capabilities.
• Microsoft Fundamentals, Coaching (e.g., International Coaching Federation), Project and/or Program Management Professional, or a similar certificate.
• Demonstrates commitment to career development and continuous or consistent learning through formal and informal efforts (e.g., change management, design thinking, management training

#E&OJobs #EOJobs

Product Management M5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.