Job Description
As Principal Product Manager for Automotive Services, you"ll own the product roadmap for Amazon"s Ship to Store installation services, driving strategy, feature prioritization, and cross-functional execution across North America. You"ll also identify and scale new automotive service opportunities by partnering across Amazon teams and external retailers to unlock new customer segments and shape the worldwide automotive services strategy.
Key job responsibilities
- Own the Ship to Store (STS) product roadmap end-to-end - define strategy, prioritize features, and drive execution for Amazon"s in-store automotive installation services, including checkout experience, offer presentation, seller expansion, and service value proposition across North America.
- Expand automotive services into new categories and use cases beyond in-store installation - identify and scope adjacent service opportunities (e.g., car electronics, dash cams) by partnering with Category Leadership, Vendor Management, and external retail partners to unlock new customer segments.
- Drive product feature implementation across VAS systems- serve as the business-side product authority on STS"s, working closely with VAS Tech (SDEs, SDMs) to define BRDs, evaluate build-vs-unify trade-offs, and ensure the platform scales to support new opportunities.
- Lead cross-functional and cross-org partnerships - collaborate across Amazon teams (VAS, Home & Business Services, Category Leadership, AWS) and with external partners to structure deals, define service scope, and navigate competitive considerations that shape automotive services offerings.
- Shape WW automotive services strategy - contribute to OP planning and long-range roadmaps alongside WW Automotive and regional teams (NA, JP, EU), translating customer insights and market opportunities into funded initiatives with measurable business outcomes.
About the team
Automotive is a large and dynamic businesses within Amazon Stores. We are a high-drive and exciting team with strong talent that seeks to address our customers automotive needs with a great shopping experience. We promote a collaborative, solutions-oriented and inclusive culture. We prioritize the growth and development of our team members and embrace working hard, having fun, and making history.
Numbers & Facts
| Location | Seattle, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- Amazon Web Services (AWS)unmatched
- Automotive Repair and Maintenanceunmatched
- Business Servicesunmatched
- Cross-Functionalunmatched
- Customer/Client Researchunmatched
- Electronicsunmatched
- Establish Prioritiesunmatched
- Leadershipunmatched
- Market Segmentationunmatched
- Parts Salesunmatched
- Product Managementunmatched
- Product Planningunmatched
- Resolve Customer Issuesunmatched
- Retailunmatched
- Sales Presentationunmatched
- Scientific Data Management System (SDMS)unmatched
- Staff Developmentunmatched
- Team Playerunmatched
- Use Casesunmatched
- Vendor/Supplier Managementunmatched
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