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Principal Product Manager-Tech, Offers Experience (OffersX)

Amazon.com Inc
  • Seattle, WA
    7 days ago

    Job Description

    Do you shop at Amazon? You know that moment when you tap a product and a compact card expands to show you the price, variations, reviews, and an "Add to Cart" button - without ever bouncing you to a new page? That"s a Dynamic ASIN Faceout (DAF), and it"s how Amazon is reimagining product discovery and evaluation across the entire Store.

    Our team owns rendering critical product evaluation features such as title, media block, price and "Add to Cart" across Stores experiences like Search, Detail Page, Cart, and P13N widgets, and we own key business metrics including conversion, customer satisfaction, and revenue. Today, product display is fragmented across 500+ separate faceout implementations spanning 25+ services - every new feature has to be rebuilt dozens of times. DAF replaces that with a single, contextually-aware faceout built with a "build once, deploy everywhere" framework that renders a base, expanded, or full faceout depending on customer context and intent, and lets teams innovate in a federated way.

    We are looking for a Sr. Product Manager - Technical (PMT) to own the Dynamic ASIN Faceouts roadmap and its monetization strategy. You"ll own the vision for how customers evaluate and purchase products across Search, Homepage, Contextual Landing Pages, Rufus/Alexa for Shopping, Buy Again, recommendation widgets, and desktop - and you"ll define how we responsibly monetize these new surfaces. This is a high-impact, highly visible role: you"ll directly influence the experience of millions of customers generating hundreds of millions of dollars of unit purchases worldwide, while building a new, durable advertising revenue line tied to DAF growth. If you"re passionate about influencing, designing, and delivering the next-generation Amazon shopping experience, we want to meet you.

    Key job responsibilities

    As an ideal candidate, you will have experience in leading Consumer Marketplace/e-commerce products and a passion to understand the interplay between customer experience, builder experience, legal and financials. You are responsible for defining and driving our product roadmaps. You will work closely with customer research, UX, marketing, legal, international partners, and your dedicated engineering team to deliver features in your space. As our lead product strategist, you must analyze the potential customer and financial implications, select the most promising ideas, prioritize them and create a cohesive roadmap. You will also evangelize new features to our shoppers, working to accelerate their adoption across the Stores, track the impacts, and communicate results with senior leaders.

    This is a highly visible position. You must have the experience and capability to prepare documentation for senior executives and align your roadmap with Amazon's strategic objectives. Excellent written, verbal communication and data analytical skills are a necessity. Successful candidates should thrive in a highly collaborative, creative, analytical, and fast-paced environment oriented around delivering optimized promotions to customers worldwide.

    A day in the life

    • Collaborate with UX design team to build the next generation CX.
    • Partner with partners and driving alignment towards a cohesive vision.
    • Review the results of customer experiments and identifying next steps.
    • Help unblock partners to ensure a high bar on CX on Detail Page and other Stores experiences.
    • Manage the backlog with the engineering team, and participate in stand-up, sprint planning and retrospective
    • You will spend about 15% of you time doing stand-up, planning, retrospective, project meetings, and 1:1s.
    • Identify opportunities and spend time on growing yourself. OffersX invests in its people. We have dedicated support for learning programs, and learning focused recharge weeks a couple times a year.
    • Have fun by participating in team events, and extra-curricular activities. Things you enjoy doing, and benefit the team or Amazon, but are more about you. That"s things like interviewing, presenting, or building your knowledge and network.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Advertisingunmatched
    • Amazon Alexaunmatched
    • Analysis Skillsunmatched
    • Backlog Prioritizationunmatched
    • Customer Conversionunmatched
    • Customer Experienceunmatched
    • Customer Satisfactionunmatched
    • Customer/Client Researchunmatched
    • Data Analysisunmatched
    • Desktop PCunmatched
    • Documentationunmatched
    • Establish Prioritiesunmatched
    • Leadershipunmatched
    • Legalunmatched
    • Marketingunmatched
    • Metricsunmatched
    • Presentation/Verbal Skillsunmatched
    • Product Managementunmatched
    • Product Planningunmatched
    • Product Testingunmatched
    • Sprint Planningunmatched
    • Sprint Retrospectiveunmatched
    • Team Playerunmatched
    • User Experience Design (UXD)unmatched
    • User Interface/Experience (UI/UX)unmatched
    • Writing Skillsunmatched
    • eCommerceunmatched

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