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Principal Product Manager-Tech, PV Application Experience - Content Experience

Amazon.com Inc
  • Seattle, WA
    2 days ago

    Job Description

    Prime Video is on a mission to become the default entertainment destination for hundreds of millions of customers worldwide, and launching new content verticals is one of our top strategic priorities. We are looking for a Principal Product Manager, Technology whose primary output will be defining, launching, and scaling these new content verticals from zero to one. You will own the investment thesis, customer understanding, and end-to-end product strategy for each vertical, with a relentless focus on the customer at every stage. In this role, you will define the minimum lovable product, prioritize ruthlessly across product, content, and growth levers, and drive the success metrics that determine whether a new vertical reaches meaningful scale. Your decisions will directly affect how tens of millions of customers discover and engage with entirely new categories of entertainment on Prime Video.

    Key job responsibilities

    • Define and own the 3-5 year product vision, strategy, and roadmap for new content verticals on Prime Video, building the investment thesis and aligning stakeholders across engineering, design, content, marketing, and finance to take each vertical from concept to scaled launch.
    • Lead deep-dive UX research and customer understanding initiatives to uncover how customers consume content across segments and geographies, then translate those insights into product requirements that put the customer at the center of every decision.
    • Propose the minimum lovable product for each new content vertical, making deliberate trade-offs across product features, content investment, and growth levers to hit adoption and engagement targets that demonstrate real customer value at scale.
    • Define success metrics that distinguish between output measures (e.g., adoption, traffic) and outcome measures (e.g., retention, customer satisfaction), and use experimentation and GenAI-powered analysis to accelerate learning cycles and validate that new verticals are meeting customer needs.
    • Mentor product managers across the organization, influence cross-team priorities, and represent the customer perspective in leadership forums to drive alignment on strategic bets that expand Prime Video"s content footprint.

    A day in the life

    You might start your morning reviewing experiment results from a recently launched content vertical, checking whether customer engagement signals confirm your hypotheses. Next, you jump into a working session with UX researchers to synthesize findings from a customer study focused on an upcoming vertical. After lunch, you draft an investment narrative for a VP review, making the case for the next vertical to pursue based on customer demand and business impact. Later, you partner with engineering and design leads to refine the product roadmap and resolve open trade-offs before a milestone launch.

    About the team

    The Prime Video Global App Experience team builds the Prime Video experience across web, mobile, living room, and next-generation platforms. Our goal is to make Prime Video the place customers turn to first for entertainment. We are investing heavily in new content verticals that will reach tens of millions of customers, and this role sits at the center of that expansion. You will collaborate with product managers, engineers, designers, content strategists, and marketing partners in an inclusive environment where bold ideas are encouraged and measured rigorously against customer outcomes.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Analysis Skillsunmatched
    • Customer Relationsunmatched
    • Customer Retention/Renewalunmatched
    • Customer Satisfactionunmatched
    • Establish Prioritiesunmatched
    • Financeunmatched
    • Internet Videounmatched
    • Leadershipunmatched
    • Marketingunmatched
    • Marketing Strategyunmatched
    • Mentoringunmatched
    • Metricsunmatched
    • Product Engineeringunmatched
    • Product Managementunmatched
    • Product Planningunmatched
    • Product Strategyunmatched
    • User Interface/Experience (UI/UX)unmatched
    • Video Productionunmatched

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