Job Description
Amazon Default Business UnReady to build agentic AI products that solve organizations" critical operational challenges? Delivering exceptional customer experiences demands high-performing production systems that are reliable, efficient, and continuously improving. Our agentic AI products help organizations take their operations to the next level.
We"re seeking a driven Principal Product Manager who blends product expertise with technical understanding. The ideal candidate is skilled at translating customer needs into product features, collaborating with engineering teams, and contributing to our product strategy. You"ll work closely with customers to solve complex operational challenges, help shape our product roadmap, and play a key role in bringing innovative AI solutions to market. We"re looking for someone ready to make a significant impact in a rapidly evolving field, helping customers move from reactive operations to proactive, AI-driven excellence.
Key job responsibilities
- Contribute to product strategy and roadmap for agentic AI solutions in operational excellence
- Gather and analyze customer feedback to inform product decisions
- Define and prioritize features that address key customer pain points
- Collaborate with engineering teams to deliver innovative solutions
- Support go-to-market activities, including pricing and packaging recommendations
- Work cross-functionally with other AWS teams to ensure seamless integration
About the team
Agentic AI drives innovation at the forefront of artificial intelligence, enabling customers to transform their businesses through cutting-edge AI solutions. We build and deliver the foundational AI services that power the future of cloud computing, helping organizations harness the potential of AI to solve their most complex challenges. Join our dynamic team of AI/ML practitioners, applied scientists, software engineers, and solution architects who work backwards from customer needs to create groundbreaking technologies. If you"re passionate about shaping the future of AI while making a meaningful impact for customers worldwide, we want to hear from you.
Numbers & Facts
| Location | Seattle, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- Amazon Web Services (AWS)unmatched
- Artificial Intelligence (AI)unmatched
- Cloud Computingunmatched
- Computer Organizationsunmatched
- Continuous Improvementunmatched
- Cross-Functionalunmatched
- Customer Experienceunmatched
- Customer Support/Serviceunmatched
- Customer/Client Researchunmatched
- Establish Prioritiesunmatched
- Leading Edge Technologyunmatched
- Pricingunmatched
- Product Managementunmatched
- Product Planningunmatched
- Product Strategyunmatched
- Production Systemsunmatched
- Software Engineeringunmatched
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