Principal Program Manager, Real-Time

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.  

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.  

Your Team's Impact 

The Real-Time Program Management team is seeking to hire a Principal Program Manager to be the lead of a cross-functional team delivering a program of work across several Data Solutions Product and Engineering teams. FactSet's Real-Time Market Data Solutions power global finance, providing critical information to help market participants understand and power their Real-Time workflows.

What You'll Do 

As the Principal Program Manager for the Real-Time area, you will be responsible for the planning and execution of a highly visible program of work, acting as the strategic bridge between business goals and technical delivery. This role is both internal and external facing, responsible for end-to-end program ownership, stakeholder management, and delivery excellence across global teams.

You are a strong communicator and relationship builder who can naturally engage with clients, executives, and cross-functional partners while managing complex programs involving real-time data, cloud platforms, and financial systems. The role will report to the US-based Director of Program Management.

Responsibilities:

• Own and execute the entire Real-Time Market Data investment program throughout all phases of the SDLC.
• Lead and mentor Project Managers  working under the program.
• Act as the primary client-facing and stakeholder-facing leader from the PMO, building trusted relationships internally and externally.
• Creates project plans cooperatively with the engineering and product development stakeholders.
• Establishes and consistently maintains a productive environment for successful cross-functional collaboration.
• Effective, self-starter in managing key project management areas such as, requirements gathering and articulation, quality measures, scope management, time management, cost management, risk management, quality management, communications management and stakeholder management.
• Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, evaluate business benefits/costs and drive business meaningful outcomes for the organization.
• Effectively manage project and team budgets across capex and opex to support Real-Time TCO.
• Clearly communicate project execution plan and development status with key stakeholders in a visible and consistent fashion.
• Collaborate with peer organizations within the PMO to establish joint roadmaps for overlapping areas of responsibility.
• Establish transparent, consistent, low bureaucracy and repeatable project management best practices for engineering and product development resources.

Required Skills:

• Bachelor’s degree required.
• 10+ years of experience in project, program or portfolio management.
• 10+ years working directly with engineers.
• 10+ years working directly with product development, senior stakeholders and clients.
• PMP, PgMP, SAFe certifications or equivalent.
• Proven experience leading large, complex programs involving real-time market data processing.
• Strong background in cloud platforms (prefer AWS) and financial management of technology programs.
• Experience managing global, remote teams across multiple time zones with direct and indirect influence.
• Intermediate knowledge of financially traded instruments.
• Demonstrable leadership skills and ability to influence stakeholders/colleagues directly and indirectly.
• Practitioner of Servant-Leadership.
• Desire for on-going challenges and interest in continuously learning about new business practices, technologies and financial instruments.
• Demonstrated, strong verbal and written communications skills and ability to translate technical features into business benefits.
• Strong understanding of reporting structures, governance models, and executive-level communication.
• Ability to translate technical concepts into business-focused outcomes. 
• Must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future

The budgeted salary amount range for this position in NYC and the State of Connecticut is $160K- $200K

What's In It For You 

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means: 

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up. 
• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days. 
• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives. 
• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions. 
• Career progression planning with dedicated time each month for learning and development. 
• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging. Learn more about our benefits here. 

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.