Principal ProServe Cloud Architect, Healthcare and Life Sciences (HCLS) , AWSI Sales, AWSI Sales

Amazon.com Inc

Boston, MA

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Artificial Intelligence (AI), Biology, Biotech and Pharmaceutical, Clinical Data Interchange Standards Consortium (CDISC), Clinical Data Management, Clinical Outcomes, Clinical Practices/Protocols, Clinical Trial Management, Cloud Architecture, Cloud Computing, Coaching, Customer Satisfaction, Database Design, Drug Development, Emerging Technology, GxP, Healthcare, Industry/Trade Analysis, Mentoring, People Management, Product Demonstration, Product Lifecycle, Professional Services, Protocol Design, Regulatory Submissions, Research & Development (R&D), Sales, Sales Management, Software Design, Startup, Statement of Work (SOW), Supply Chain, Team Player, Technical Leadership, Technical Writing, Technical/Engineering Design, White Papers
LOCATION
Boston, MA
POSTED
30+ days ago

The Amazon Web Services Healthcare and Life Sciences (HCLS) Professional Services (ProServe) team is seeking an experienced Clinical ProServe Cloud Architect (PCA) to join our team in Europe. In this role, you"ll work directly with pharmaceutical and life sciences customers, including senior technology and business leaders, to understand their business objectives and translate them into innovative cloud and AI solutions that drive meaningful impact in pharmaceutical innovation.

As a PCA, you"ll be responsible for creating and leading solution designs to address customer business outcomes (CBO) in the pharmaceutical domain. Operating as the conduit between ProServe Account Executives and our Shared Delivery Teams (SDT), you"ll ensure proposed solutions are realistic, achievable, and optimized to maximize CBOs. You"ll lead cloud modernization and AI transformation initiatives, designing scalable AWS solutions that address complex clinical development challenges including clinical trial management, clinical data operations, regulatory submissions, and study lifecycle optimization from protocol design through database lock.

Your experience in designing technical solutions within the pharmaceutical sector will equip you to architect complex, scalable, and secure solutions tailored to meet specific customer needs, translating technical concepts into business value. Your success will be linked to impacting SOW signings and successful solution implementations that achieve CBOs while exceeding customer satisfaction (CSAT) expectations.

As a trusted technical advisor, you"ll provide guidance on industry trends, emerging technologies, and agentic AI applications specific to pharma. You"ll collaborate with expert teams including our Gen AI Innovation Center, Industry Sales, and Product teams to bring leading-edge innovation to customers. As a technical SME, you"ll share knowledge within the organization through mentoring, training, and creating reusable tools such as demos, accelerators, and white papers.

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Key job responsibilities

  • Partner with pharmaceutical customers to design agentic AI applications spanning R&D, clinical operations, regulatory, supply chain, and commercial functions-leveraging deep domain knowledge of industry workflows, data standards (e.g., CDISC, GxP), and enterprise systems to drive end-to-end digital transformation
  • Design scalable, secure AWS solutions that deliver measurable customer business outcomes across the clinical development lifecycle
  • Provide technical guidance during sales and implementation phases, focusing on pharmaceutical domain challenges including clinical data management, regulatory submissions (eCTD), study conduct optimization, and GxP compliance
  • Collaborate with Account Executives and Delivery Teams to ensure successful solution design.
  • Work with AWS experts and external partners to accelerate innovation
  • Share knowledge through coaching, demos, accelerators, and technical documentation

About the team

ABOUT AWS:

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

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At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles