Principal Revenue Security Agent

Principal Revenue Security Agent

Finance

Move forward with us! At NJ TRANSIT, youll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time-and we're looking to hire talented folks with a love of learning to make it all possible.

Summary

The specifications outlined are intended to present a descriptive list of the range of duties performed by employees in this position. The specifications are not intended to reflect all duties performed within the job.

A Principal Revenue Security Agent is responsible for overseeing and implementing security measures to protect revenue and prevent fraud within an organization. They develop and enforce policies and procedures, conduct audits and investigations, and collaborate with internal teams to identify and mitigate potential risks. They also provide training and guidance to staff members on revenue security protocols and ensure compliance with relevant laws and regulations. Additionally, Principal Revenue Security Agents may work closely with law enforcement agencies and legal teams to address any security breaches or fraudulent activities.

Roles and Responsibilities

The specifications outlined are intended to present a descriptive list of the range of duties

performed by employees in this position. The specifications are not intended to reflect all duties

performed within the job.

• Administers the Security Key Monitor (SKM) system, which controls access to electronic revenue collection equipment at Bus garages and other Bus locations throughout New Jersey from a secured central control center in Maplewood. Installs, controls, inspects and maintains electronic key boxes state-wide. Controls key access; issues and controls PIN numbers to users of keys, and instructs users. Controls and installs key box hardware upgrades. Initiates, designs and implements software enhancements.
• Performs audits of Bus revenue collection procedures. Performs exact fare revenue transfers. Inspects Bus revenue equipment, such as fare boxes, cash boxes, receivers and bins. Reports and recommends corrective actions to top management. Follows-up to ensure that appropriate security and control measures are put in place.
• Investigates and documents instances of possible tampering of locks, cameras and/or Busrevenue equipment. Investigates unauthorized entry into secured revenue locations. Debriefs local and/or NJ TRANSIT Police if it appears a crime may have been committed. May represent NJ TRANSIT as witness in court.
• Performs counterfeit bus pass inspections; in coordination with the Police Department, enforces adherence to company policies and procedures pertaining to revenue collection.
• Controls key conversion programs, and replaces defective keys and cylinders. Safeguards system keys and cylinders inventory on a Zero Error Tolerance basis. Controls the certified destruction of obsolete and mutilated keys and cylinders.
• Trains new Revenue Security Agents and provides back-up to the Manager Revenue Security in their absence.

Education, Experience and Qualifications

• Baccalaureate Degree in Business Administration or related area and four (4) years of applied security or audit experience, or two (2) years of experience with the NJ TRANSIT fare collection system.

Knowledge and Skills

• Knowledge of database, word processing and spreadsheet applications software, basic electronic equipment and communication skills required.
• Must be able to lift approximately 50 lbs. and travel throughout the state.
• Must be willing to work a flexible schedule, including weekends, and respond to on-call situations 7 days a week/24 hours a day.

At NJ Transit, you will enjoy a competitive salary and excellent benefits package:

§ Comprehensive Family Health Insurance - Medical, Prescription, Dental, Vision

§ Flexible Spending Account

§ Life Insurance

§ Paid Leave

§ Tuition Assistance

§ Pre-Tax Commuter Benefits Plan

§ Retirement Plans

• 401(a) - Retirement plan with a 6% employer contribution
• 401(k) - Retirement saving plan with up to an 3% company match
• 457(b) - Deferred Savings Plan

NJ TRANSIT is an Equal Opportunity Employer

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