Analysis Skills, Apache Kafka, Application Programming Interface (API), Artificial Intelligence (AI), Automation, Business Analysis, Call Center Operations, Cloud Computing, Computer Science, Continuous Deployment/Delivery, Continuous Integration, Customer Relations, Decision Support, Design Patterns Programming Methodologies, DevOps, Ecosystems, Engineering, Enterprise Applications, Leadership, Messaging Technology, Microsoft .NET, Microsoft ASP.NET (Active Server Page), Microsoft C# (C Sharp), Multiplatform/Cross-Platform, Natural Language Processing (NLP), Object Oriented Analysis (OOA), Object Oriented Design (OOD), On Call, Operational Support, Problem Solving Skills, Requirements Management, SQL (Structured Query Language), Software Development, Software Engineering, Software as a Service (SaaS), Source Code/Configuration Management (SCM), Systems Scalability, Technical/Engineering Design, Test Automation, Test Driven Development (TDD), Usability Engineering