Principal Software Support Engineer - Java

Oracle

Olympia, WA

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JOB DETAILS

SALARY

$99,600–$223,400 Per Year

SKILLS

Agile Programming Methodologies, Amazon Web Services (AWS), Application Programming Interface (API), Artificial Intelligence (AI), Automation, Best Practices, Clinical Outcomes, Cloud Architecture, Cloud Computing, Code Reviews, Continuous Deployment/Delivery, Cross-Functional, Customer Relations, Debugging Skills, Distributed Computing, Ecosystems, Embedded Systems, Financial Planning, GCP (Good Clinical Practices), HL7 (Health Level 7), Healthcare, Healthcare Software, Identify Issues, Information/Data Security (InfoSec), JSON, Java, Knowledge Base, Legal, Medical Record System, Mentoring, Microservices, Microsoft Windows Azure, Occupational Health, On Call, Operations Planning, Oracle, Problem Solving Skills, Product Strategy, Property Insurance, Python Programming/Scripting Language, REST (Representational State Transfer), Risk Analysis, Risk Management, Root Cause Analysis, SQL (Structured Query Language), Software Administration, Software Engineering, Standard Operating Procedures (SOP), Stock Purchase Plans, System Integration (SI), Systems Scalability, Technical Strategy, Technical Support, Test Requirements, Unix Shell Programming, XML (EXtensible Markup Language)

LOCATION

Olympia, WA

POSTED

11 days ago

**Job Description** Join our Health Applications team to build the next generation of cloud-native EHR platforms. This is a hands-on, high-impact role where you will shape both technical architecture and product direction from the ground up. You'll operate at the intersection of distributed systems, cloud infrastructure, and applied AI-designing intelligent, scalable, and resilient healthcare solutions that directly impact clinical outcomes. **Responsibilities** **What You'll Do** + Architect and build cloud-native EHR platforms using microservices and Kubernetes. + Design and deliver AI-driven automation and AIOps systems. + Lead end-to-end system design for scalability, reliability, and observability. + Stay hands-on with coding, debugging, and production delivery. + Drive engineering excellence through code reviews and best practices. + Mentor engineers and elevate team capability. + Partner cross-functionally to influence product and technical strategy. **Customer Impact & Technical Escalation** + Serve as escalation point for complex customer issues beyond Tier 1/2. + Lead root cause analysis of critical incidents. + Collaborate across teams to resolve and prevent issues. + Provide implementation guidance for EHR deployments. **Systems, Integration & Operational Excellence** + Design solutions for EHR integrations and ecosystem connectivity. + Identify risks and implement mitigation strategies. + Develop SOPs and operational automation. + Maintain knowledge bases and runbooks. + Work in Agile, continuous delivery environments. + Participate in 24x7 on-call rotation. **What You Bring** + **_7+ years building distributed systems._** + **_Strong Java plus Python/Shell scripting._** + **_Microservices and Kubernetes expertise._** + **_Cloud experience (OCI, AWS, Azure, or GCP)._** + **_AI/ML or AIOps production experience._** + **_Solution design for complex systems._** + **_REST APIs, JSON/XML knowledge._** + **_SQL and secure data handling._** + **_Code reviews and mentoring experience._** + **_Customer-facing troubleshooting experience._** **Nice to Have** + EHR or healthcare platform experience. + HL7/FHIR familiarity. + Oracle Health / New Millennium exposure. + Oracle DB experience. + Kubernetes experience. **Why This Role** + Build greenfield healthcare systems. + Own architecture and product direction. + Work on applied AI in production. + High-autonomy, high-impact environment. Disclaimer: **Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $99,600 to $223,400 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

About the Company

Oracle

INDUSTRY

Other/Not Classified

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