Principal Systems Engineer #628

White House USA

Washington, DC

JOB DETAILS
SALARY
$130,469–$181,570 Per Year
SKILLS
Acceptance Testing, Analysis Skills, Budgeting, Call Center Management, Call Center Software, Call Center Telephony, Call Centers, Cisco CTI Solutions, Cisco Network Systems, Cisco Unified Communications Manager (CUCM), Cisco Unity, Customer Relations, Customer Support/Service, Database Administration, Database Backup, Database Optimization, Database Triggers, Electrical Wiring, Emerging Technology, Federal Assistance, Federal Government, Financial Operations, Government, Government Organizations, Graphics, HTTPS (HyperText Transport Protocol Secure), Hardware Administration, Hardware Configuration Management, Help Desk, Human Resources, Identify Issues, Incident Response, Information Technology & Information Systems, Information/Data Security (InfoSec), Integration Testing, Internet/IP Telephony, Legal, Local Area Network (LAN), Management of Information Systems/Technology (MIS), Microsoft Exchange Server, Microsoft Windows Server, Network Administration/Management, Network Configuration Management, Network Operations Center, Network System Software, Network Systems, On Call, Operating Systems, Policy Development, Printing, Problem Solving Skills, Procedure Development, Procedure Implementation, Process Development, Product Testing, Project Development, Project Planning, Project/Program Management, Publications, Purchasing/Procurement, Regulations, Resolve Customer Issues, SIP (Session Initiation Protocol), SQL Databases, Software Administration, Software Configuration Management, Software Installation, Standard Operating Procedures (SOP), Standards Development, Storage Area Network (SAN), Strategic Planning, Support Documentation, Systems Administration/Management, Systems Engineering, Technical Support, Telecommunications, Telecommunications Equipment, Test Plan/Schedule, Training/Teaching, Wide Area Network (WAN)
LOCATION
Washington, DC
POSTED
17 days ago

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Principal Systems Engineer #628

Legislative Branch

Senate

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  • Summary
  • This job is open to
  • Duties
  • Requirements
  • How you will be evaluated
  • Required documents
  • How to apply

Summary

The Senate Sergeant at Arms is seeking a Principal Systems Engineer. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted.

Learn more about this agency

Summary

The Senate Sergeant at Arms is seeking a Principal Systems Engineer. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted.

Learn more about this agency

Overview

Help

Accepting applications

Open & closing dates

05/21/2026 to 06/18/2026

Salary $130,469 - $181,570 per year Pay scale & grade AD 00

Location

Few vacancies in the following location:

Washington, DC

Few vacancies

Telework eligible Yes-as determined by the agency policy. Travel Required Not required - N/A Relocation expenses reimbursed NoThe Senate Sergeant at Arms does not pay for relocation expenses. Appointment type Permanent Work schedule Full-time Service Excepted

Promotion potential

0

Job family (Series)

  • 2210 Information Technology Management

Supervisory status No Security clearance Secret Drug test No

Announcement number req982 Control number 870346400

This job is open to

Help

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

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Contributes to the sections work effort in responding to incidents from other sections, including the help desk. Supports tasks which may include helping to develop standard operating procedures, assignments, and coordination of work efforts to address issues. Assists users with computer needs such as installing and configuring software/hardware on their PC; troubleshoots problems with user systems. Provisions new accounts for users. Supports the sections work effort to develop processes and procedures to streamline the resolution of issues. Provides technical support for Senate information technology or telecommunications services, systems, hardware, software, and storage solutions to the users; supports Senate offices, contract support vendors, and other technical staff in troubleshooting and managing the various Senate environments. Maintains and monitors LAN/WAN and SAN operations and solves LAN/WAN and SAN applications problems; installs integrates, customizes, enhances, troubleshoots, and tests LAN and SAN hardware and software. Assists in installing, upgrading, customizing, tuning, and maintaining databases for optimal performance and availability; assists in developing, testing, and implementing database store procedures, functions, triggers, views, and packages. Conducts acceptance and integration testing; assists vendor systems implementation by troubleshooting related system issues affecting Senate users. Analyzes, designs, develops, implements, and maintains applications to meet the needs of Senate users; assists with product evaluations and implementation. Attends internal training provided by subject matter experts to understand operational tasks, documents support needs and share the information within the assigned section. Other duties as assigned.

Requirements

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Conditions of employment

  • For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/YO0NL.

Qualifications

Other Duties/ Responsibilities

  • Participates in on-site and on-call rotation.

Required Work Experience

  • Eight to ten years of relevant work experience (GED), six to eight years (Associates), four to six years (Bachelor's), two to four years (Master's).

Required Special Skills/ Knowledge

  • As part of our hiring process, we may conduct a skills assessment to better understand an applicant's proficiency in key areas relevant to the role.
  • Provides long-range strategic planning activities for the Senate in the areas of information technology or telecommunications hardware, software, storage solutions, and networking systems; monitors the impact of technological developments; identifies emerging technologies.
  • Provides expert-level technical support on Senate hardware, software, storage solutions, and network systems to vendors, other technical staff, and other divisions and departments; resolves critical and complex systems, applications, storage or communications performance problems.
  • Serves as project manager on assigned projects; plans, assigns, directs and coordinates work efforts; develops project plans, timetables and staff assignments.
  • Customizes, tests, recommends and configures operating and network systems and software platforms; monitors, evaluates and resolves hardware/software configuration system performance problems; recommends third party software on other operating systems.

Desired Qualifications

  • Expert level experience managing enterprise Cisco contact centers and telephony applications.
  • Expert level implementation and support of complex Cisco IPT solutions with CUCM, Cisco Unity Connection, UCCE, and Voice Gateways using SIP protocol.
  • Extensive knowledge and troubleshooting ability of the SIP Protocol. Applicants should be confident in their ability to design and configure technologies using the SIP Protocol, as well as troubleshoot SIP logs regardless of application.
  • Integration experience for third party call recording applications.
  • Strong experience with UCCE SQL database backups.
  • Strong knowledge and experience managing and maintaining Windows Servers.
  • Call Center and Contact Center knowledge and experience.

Working Conditions

  • The U.S. Senate network cannot be taken offline for maintenance during the workday, or while the Revised 02/10/2026 Senate is in session. As such, maintenance windows may only occur at night, on weekends, and occasionally on holidays. Employees who perform systems upgrades, maintenance, wiring, backups, support our alternate data centers will have schedules that include working nights, weekends, and holidays.
  • This position directly supports essential services of the U.S. Senate. As such, this position requires the employee be available and prepared to work during government shutdowns, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of government furloughs, this position is considered excepted.
  • Since this position requires onsite presence in support of the U.S. Senate when in session, this position requires the employee to be available and prepared to work during government shutdowns, in inclement weather, on holidays, and during late night, overnight, and weekend sessions. In the context of government furloughs, this position is considered excepted.

Security Clearance

  • This position requires that the applicant obtain and maintain a Secret U.S. Government security clearance.
  • Applicants must be U.S. citizens in order for the SAA to submit your application for a security clearance.

Education

High School Diploma/ GED.

Additional information

The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email SAARecruitment@saa.senate.gov with "Applicant Accommodation" in the subject line. No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help

  • Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.

Subject to background/security investigation.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

All applicants must apply for jobs online using this link: https://sen.gov/YO0NL. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.

Agency contact information

Email SAARecruitment@saa.senate.gov Address U.S. Senate Sergeant at Arms

US. Senate Capitol Office Building

Washington, DC, Washington, DC 20001

Next steps

Qualified candidates will be contacted directly.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

  • Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.

Subject to background/security investigation.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

All applicants must apply for jobs online using this link: https://sen.gov/YO0NL. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.

Expand Hide how to apply

Agency contact information

Email SAARecruitment@saa.senate.gov Address U.S. Senate Sergeant at Arms

US. Senate Capitol Office Building

Washington, DC, Washington, DC 20001

Next steps

Qualified candidates will be contacted directly.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Senate

The Office of the Sergeant at Arms (SAA) is the largest in size of staff and budget in the Senate. It is responsible for all Senate computers and technology support services, recording and photographic services, printing and graphics services, and telecommunications services. The SAA also provides assistance to all Senate offices with their staffing, mailing, purchasing, and financial needs. The offices of the SAA that are responsible for providing these and other services include Capitol Facilities, the Operations Division, Customer Relations, Financial Operations, Human Resources, and Information Security. The SAA also shares responsibility for the U.S. Capitol Police, the Senate Page Program, the Senate Office of Training and Development, and the Capitol Telephone Exchange. The Sergeant at Arms is an excepted service agency. Employment with the Sergeant at Arms does not confer the "Competitive Status" that generally results from selection and service in Competitive Service agencies.

Agency contact information

Email SAARecruitment@saa.senate.gov Address U.S. Senate Sergeant at Arms

US. Senate Capitol Office Building

Washington, DC, Washington, DC 20001

Summary

The Senate Sergeant at Arms is seeking a Principal Systems Engineer. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted.

Learn more about this agency

Overview

Help

Accepting applications

Open & closing dates

05/21/2026 to 06/18/2026

Salary $130,469 - $181,570 per year Pay scale & grade AD 00

Location

Few vacancies in the following location:

Washington, DC

Few vacancies

Telework eligible Yes-as determined by the agency policy. Travel Required Not required - N/A Relocation expenses reimbursed NoThe Senate Sergeant at Arms does not pay for relocation expenses. Appointment type Permanent Work schedule Full-time Service Excepted

Promotion potential

0

Job family (Series)

  • 2210 Information Technology Management

Supervisory status No Security clearance Secret Drug test No

Announcement number req982 Control number 870346400

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