Principal Tech Program Manager, Quick Commerce

Amazon Quick Commerce seeks a Principal Technical Program Manager to own the strategic roadmap for end-to-end supply chain technology systems. Operating at the intersection of ambiguity and scale, you will identify critical architectural gaps, drive convergence with grocery and core retail tech, and enable rapid store launches across multiple countries.

You will manage a portfolio spanning 15+ supply chain systems (ALM, FEAST, FAB, SAS, FOS, forecasting, TI/COD, OIH) and partner with WWGS, SCOT, AFT, MMPO, and other organizations to define investment priorities, standardization strategies, and innovation opportunities. This high-visibility role requires complete independence, strong technical judgment, and the ability to influence senior leadership on architectural and business strategy.

Key Job Responsibilities

Strategic Portfolio & Roadmap Ownership

• Own the technology roadmap for Quick Commerce supply chain systems, identifying architectural gaps across US, MENA, and India markets and defining convergence strategy with grocery and core retail tech
• Drive OP1/OP2 planning across all supply chain systems, ensuring QC capabilities are reusable and eliminating redundant engineering effort year-over-year
• Determine where to adopt core tech versus build specialized solutions, define cutover strategies, and drive architectural changes that enable team independence

Complex Problem Solving in Ambiguous Domains

• Identify and solve intrinsically hard problems: rapid selection refreshes, reverse logistics, markdown strategies, low-selling inventory management, and global capability standardization
• Define technical requirements and execution roadmaps for new capabilities including special inbounding, tier 2 node architecture (QC, Swift, Fusion, Amazon Go), and shrink removal mechanisms
• Research and benchmark solutions to determine where to build, deprecate, or converge with existing Amazon systems

Cross-Organizational Influence & Execution

• Coordinate across 15+ supply chain systems and multiple organizations, ensuring supply chain tech is never a bottleneck-drive launch timelines from weeks to days
• Create scalable mechanisms and best practices that enable team independence; leverage Generative AI to simplify and automate workflows

Leadership & Mentorship

• Mentor TPMs and engineers, participate in Principal TPM promotion assessments, and contribute to talent development across the organization
• Educate the TPM and engineering communities on best practices through internal conferences and knowledge sharing

A Day in the Life

• Launch Excellence: Supply chain setup is never a bottleneck for store launches; end-to-end setup timeline is dramatically reduced
• Strategic Alignment: OP1/OP2 requirements captured across all systems; QC supply chain capabilities are reusable across Amazon programs
• Operational Excellence: New features (hazmat, markdowns, reverse logistics, tier 2 nodes, shrink removal) launch with minimal production impact
• Global Standardization: Supply chain capabilities standardized across US, MENA, and India where appropriate, preventing unnecessary divergence
• Business Impact: Work drives improvements in launch speed, system reliability, and cross-team efficiency. This workstream is critical for QC business viability, directly impacting cost-to-serve reduction and ensuring inventory and supply chain costs decrease as the business grows.