Cloud Computing, Database Backup, Database Technology, Identify Issues, Knowledge Base, Maintenance Services, Mentoring, Oracle DBA (Database Administrator), Oracle Database, Performance Tuning/Optimization, Post-Sales, RMAN, Resolve Customer Issues, Software Administration, Technical Analysis, Technical Sales, Technical Support, United States Citizen
Seeking a Principal Support Engineer with 7+ years' experience in database and application support, preferably with US Citizenship due to client requirements.
As part of the support team, you will deliver post-sales technical and non-technical assistance, resolve customer inquiries, and advocate for customer needs.
Responsibilities include managing Service Requests, troubleshooting Oracle Database and cloud products, contributing to knowledge base, and mentoring team members.
Required skills encompass Oracle Database administration (12c, 19c, 23c), security features, RMAN backups, Data Guard, performance tuning, and OCI.
Qualifications include a Bachelor's in a technical field and 10+ years of relevant experience. The role offers competitive pay, comprehensive benefits, and opportunities for growth in a dynamic environment.
O
Oracle
For over three decades, Oracle has been the center of innovation for business software birthplace of the first commercially available relational database, the first suite of internet-based applications, and the next-generation enterprise-computing platform, Oracle Fusion. Today, Oracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 370,000 customers including - 100 of the Fortune 100 - representing a variety of sizes and industries in more than 145 countries around the globe. And Oracle's 110,000 global employees - including 30,000 developers working full-time on Oracle products -are critical to that success.
Oracle Supports Workforce Diversity