Cloud Computing, Communication Skills, Content Development, Customer Service Management, Customer Support/Service, Data Recovery, Database Technology, Diversity, English Language, Identify Issues, Mentoring, Oracle, Oracle DBA (Database Administrator), Post-Sales, Problem Solving Skills, Product Support, Sales Support, Systems Administration/Management, Technical Analysis, Technical Support, United States Citizen, United States Department of Defense (DoD)
Support engineer role focused on post-sales support for Oracle products, primarily supporting US Gov Cloud and DoD clients.
Requires US citizenship and relevant technical expertise in Oracle Database administration (12c, 18c, 19c, 23c), security features, backup/recovery, and cloud infrastructure.
Responsibilities include managing and resolving customer service requests, troubleshooting, creating knowledge content, and collaborating on product improvements.
Minimum 10+ years of experience in database, network, or system administration, with a bachelor's degree in a related field.
Strong communication skills in English are essential.
Role involves complex technical problem-solving, mentoring, and may include on-site customer visits.
Offers comprehensive benefits, competitive pay, and career growth opportunities.
Supports inclusion and diversity initiatives.
O
Oracle
For over three decades, Oracle has been the center of innovation for business software birthplace of the first commercially available relational database, the first suite of internet-based applications, and the next-generation enterprise-computing platform, Oracle Fusion. Today, Oracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 370,000 customers including - 100 of the Fortune 100 - representing a variety of sizes and industries in more than 145 countries around the globe. And Oracle's 110,000 global employees - including 30,000 developers working full-time on Oracle products -are critical to that success.
Oracle Supports Workforce Diversity