Principal Technical Infra Program Manager, Inventory Optimization, S&OP Planning

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Analysis Skills, Cloud Computing, Computer Engineering, Continuous Improvement, Cost Control, Cross-Functional, Demand Forecasting/Planning, Finance, Inventory Levels, Inventory Management, Management Strategy, Materials Planning, Mentoring, Metrics, Negotiation Skills, Network Architecture/Engineering, Network Operations Center, Operations Management, Operations Processes, Performance Metrics, Policy Development, Process Improvement, Procurement Planning, Product Engineering, Project/Program Management, Purchasing/Procurement, Return on Investment (ROI), Revenue Planning, Safety Standards, Sales & Operations Process (S&OP), Startup, Supply Chain, Supply Chain Management, Team Player, Technical Leadership
LOCATION
Seattle, WA
POSTED
30+ days ago

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we"re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we"re looking for talented people who want to help.

You"ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You"ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you"ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS Infrastructure Services (AIS) is seeking a Principal, Inventory Optimization to establish and lead the strategic vision for inventory management across AWS"s global infrastructure footprint spanning 105 availability zones, 33 geographical regions, and serving over 245 countries and territories. This role will drive transformational improvements in working capital efficiency, service levels, and supply chain agility by designing and implementing advanced inventory optimization frameworks that balance cost, capacity delivery, and customer availability.

As the Principal of Inventory Optimization, you will set the end-to-end inventory strategy, defining policies, service-level targets, inventory segmentation rules, and lifecycle management frameworks, ensuring that tactical day-to-day decisions across procurement, material planning, and capacity delivery align with AWS"s business objectives. You will bridge S&OP, supply chain planning, finance, demand forecasting, product, and engineering teams to translate complex trade-offs between working capital and fill rates into executable, scalable programs.

This role requires deep expertise in advanced analytics and optimization modeling. You will design, validate, and operationalize sophisticated models including multi-echelon inventory optimization, probabilistic safety stock calculations, lead-time variability analysis, and service-cost trade-off frameworks. You will ensure that demand forecasts, supply constraints, and exception signals feed correctly into optimization engines, enabling data-driven inventory decisions at scale.

You will identify opportunities to reduce excess and obsolescence, lower carrying costs, and free working capital while protecting revenue through targeted, analytically-driven service-level adjustments. You will select and configure optimization tools, own KPI and metric frameworks, and operationalize processes that scale with AWS"s rapid growth and unique supply characteristics-including GenAI/ML infrastructure, traditional compute, storage, and networking components.

The Principal will drive continuous improvement through experimentation, ROI tracking, exception management, and governance frameworks that embed guardrails ensuring inventory decisions remain optimal as demand patterns, lead times, and product mix evolve. This role is inherently cross-functional and requires the ability to think big, influence without authority, and collaborate effectively with stakeholders across AWS Infrastructure and AWS Service teams.

You are an experienced leader who has demonstrated success leading large-scale, cross-functional supply chain transformation initiatives. An ability to take complex, technically challenging problems and break them down into manageable pieces, develop actionable plans, and successfully deliver measurable business impact is essential. Communication with executive audiences is a regular occurrence. High judgment, negotiation skills, analytical talent, technical aptitude, and the ability to collaborate with a diverse set of stakeholders across multiple time zones are critical for success in this role.

About the team

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles