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Principal, Technical Program Manager, Fulfilled by Amazon

Amazon.com Inc
  • Bellevue, WA
    8 days ago

    Job Description

    What if you could architect the programs that propel Amazon"s fulfillment business to $1 trillion? We"re building a newly created team with that singular mission - and we need a Technical Program Manager who can drive it.

    This newly formed team sits at the intersection of Amazon"s most ambitious growth vectors for Fulfilled by Amazon (FBA). We"re targeting the segments with maximum untapped potential: High ASP products, Non-sort inventory, Multi-packs, and other under-penetrated categories that collectively represent hundreds of billions in addressable market. Our charter is to build the tech, mechanisms, and cross-functional execution muscle that unlocks step-function growth across these segments - spanning hundreds of fulfillment centers worldwide and impacting hundreds of billions in annual GMS.

    This isn't "TPM as status-tracker." This is a TPM as the chief orchestrator of large-scale, cross-functional programs that reshape Fulfilled by Amazon. We're looking for a force multiplier who uses AI as a superpower to accelerate program delivery, automate decision-making, and drive execution at a pace that matches our ambition. Someone who thinks in systems, communicates with surgical precision, builds mechanisms that scale globally, and delivers programs that move atoms at the speed of bits.

    Key job responsibilities

    Drive Large Cross-Functional Programs

    • Lead end-to-end program execution for High ASP, Non-sort, and Multi-pack initiatives that expand FBA's addressable market to $1T
    • Define and drive cross-functional program roadmaps spanning engineering, science, operations, and business teams to deliver category-specialized fulfillment solutions
    • Build and own program mechanisms (business reviews, escalation paths, dependency tracking) that ensure on-time delivery of complex, multi-team initiatives across segments with maximum growth potential
    • Identify and resolve cross-organizational dependencies, remove blockers, and drive alignment across SVP organizations to accelerate speed-to-market for new fulfillment capabilities

    AI-First Program Execution

    • Deploy generative AI and agentic systems to automate program tracking, risk identification, stakeholder communication, and decision-making - AI is not a feature, it's your operating system
    • Use AI to 10x program velocity: LLM-powered status synthesis, automated dependency mapping, AI-generated risk assessments, and generative AI for mechanism design and documentation

    Cross-Geography, Cross-Organization Impact

    • Drive program execution across WW geographies (US, EU, CA, IN, JP), each with unique regulatory, operational, and market constraints requiring tailored approaches
    • Partner directly with senior leaders across multiple SVP organizations
    • Coordinate cross-functional execution for growth categories to unlock category-specialized fulfillment at global scale

    Numbers & Facts

    LocationBellevue, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Artificial Intelligence (AI)unmatched
    • Artificial Intelligence (AI) Programming Languagesunmatched
    • Cross-Functionalunmatched
    • Documentationunmatched
    • Functional Programming Languagesunmatched
    • Microsoft Active Server Page (ASP)unmatched
    • Operating Systemsunmatched
    • Order/Customer Fulfillmentunmatched
    • Project/Program Managementunmatched
    • Regulationsunmatched
    • Risk Analysisunmatched
    • Technical Leadershipunmatched
    • Time Managementunmatched

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