Principal Technical Program Manager, Mobile Product Delivery

Job Summary

Job Description

As a Principal TPM, you will operate at the center of a highly matrixed environment, partnering across product, engineering, operations, and business teams to deliver a unified mobile technical delivery roadmap. You will be responsible for planning, governing, and executing integrated technical delivery plans across multiple concurrent initiatives, ensuring clear prioritization, aligned execution, and measurable outcomes.

This role requires a strong blend of technical depth, program leadership, and business acumen. You will manage complex dependencies, proactively mitigate risks, drive alignment across senior stakeholders, and deliver clear, executive-level communication on progress, trade-offs, and impact. You will also help establish a data-driven delivery model that ties technical execution to customer experience and business performance.

This role is based with the team in our cutting-edge Comcast Technology Center in downtown Philadelphia. It is not eligible for remote or virtual hiring.

Responsibilities:

• Own and manage integrated technical delivery plans across the mobile/wireless portfolio
• Define program scope, lead milestone and release planning
• Lead cross-functional teams and drive accountability
• Maintain detailed program plans, timelines, and critical path
• Establish success metrics and measurable outcomes
• Manage intake, prioritization, and scope changes
• Identify risks and implement mitigation strategies
• Resolve cross-team conflicts and drive alignment
• Improve delivery processes and support resource planning
• Deliver executive communication on status and risks
• Partner with business and GTM teams for successful launches
• Exercise independent judgment on complex programs
• Other duties and responsibilities as assigned.

Qualifications:

• 10+ years leading complex technical programs
• Experience managing complex, multi-dimensional portfolios
• Strong technical and business acumen
• Expertise in program planning and execution
• Proven stakeholder influence skills
• Strong data-driven mindset
• Excellent communication skills
• Ability to navigate ambiguity
• Bachelor’s degree or equivalent

Preference for candidates who also have:

• Experience in mobile or wireless domains
• Experience with measurement frameworks and KPIs
• PMP, PgMP, or Agile certification
• MBA or advanced technical degree
• Experience with Jira, Confluence, ADO, or similar tools
   

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Program Management; Operational Execution; Planning Ability; Communication

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +