Principal TPM - Real Time Visual Intelligence, Alexa Connections - RTVI

Amazon

Seattle, WA

JOB DETAILS
SKILLS
Amazon Alexa, Artificial Intelligence (AI), Communication Skills, Cross-Functional, Customer Experience, Engineering, Graphical User Interface (GUI), Green Construction, Leadership, Memory Hardware, Metrics, Modeling Languages, Performance Metrics, Product Design, Product Management, Product Programs, Project/Program Management, Realtime Communications, Software Development, Speech Technology, Team Lead/Manager, Technical Leadership, User Experience Design (UXD)
LOCATION
Seattle, WA
POSTED
30+ days ago
Description The vision for Alexa is to be the world's best personal assistant. Such an assistant will play a vital role in managing the communication lives of customers, from drafting communications to coordinating with people on behalf of customers. At Alexa Connections, we're leveraging Generative AI to bring this assistant to life. If you're passionate about building magical experiences for customers, while solving hard, complex technical problems, then this role is for you. You will operate at the intersection of large language models, real time communications, voice and graphical user interfaces, and mixed reality, to deliver delightful features for end customers. Come join us to invent the future of how millions of customers will communicate with and through their AI assistants. Key job responsibilities Key job responsibilities - Drive the end-to-end delivery of large-scale programs that help the organization meet its long-term goals. - Partner with technical, and business stakeholders to align on priorities, drive consensus, and deliver results at scale. - Collaborate with science, engineering, product, and UX design to implement scalable, and efficient solutions to key customer problems in search. - Define KPIs and metrics to measure success, identify areas for improvement and provide actionable updates to leadership through detailed reporting and insights. - Act as the key connection point between engineering, business teams, ensuring alignment, effective communication, and seamless execution. A day in the life About the team Our vision is to make Alexa the world's most trusted connection assistant for getting things done and creating moments of joy. Our vision emphasizes a) Trust as our foundation for becoming a daily habit, knowing our customers have plentiful choices, b) Completion of end-to-end customer journeys, beyond shipping features, and c) Joy through personalized, proactive experiences, that create a memory. We are building a culture that can achieve career milestones and have fun together while progressively serving our customer to delight. Come join us. Basic Qualifications - 10+ years of engineering experience - 7+ years of technical product or program management experience - 5+ years of software development experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications - 8+ years of hands-on work managing complex technology projects experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Bellevue - 177,000.00 - 239,400.00 USD annually

About the Company

A

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles