Software Guidance & Assistance, Inc., (SGA), is searching for a
Principal Trainer for a
Contract assignment with one of our premier
Healthcare clients in
San Francisco, CA.
Responsibilities: - Involves the design, building, testing, and implementation of clinical application systems.
- Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs.
- Works with clinicians to create or adapt written protocols.
- Prepares detailed specs encompassing clinical processes, information flow, risk and impact analysis. May provide customer service, troubleshooting, and maintenance.
Required Skills:
- Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training.
- 3 – 5 years of relevant experience
- Epic certification in Cupid
- Broad and/or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
- Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
Strong interpersonal skills, with the ability to effectively to train, support, and work collaboratively with users of clinical information systems at all professional and technical levels. - Detail-oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.
- Strong written and verbal communication skills, with the ability to convey technical information and instructions to all levels of clinical applications users in a specific, clear, and concise manner.
- Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.
- Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance.
- The Principal Educator must achieve certification (within 12 months of hire) and support one or more of the following APeX applications:
• Certified in an Epic Clinical application. Preferred would be ClinDoc, Inpatient, Ambulatory, ASAP and/or Orders.
• Other applications depending on business needs, (list below)
• Certified in Epic Training, Environments and Documentation (TED) course
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SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at
https://sgainc.com/ .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company
EEO page to request an accommodation or assistance regarding our policy.