Billing, Contract Requirements, Copying Machines, Customer Support/Service, Data Collection, Data Entry, Equipment Maintenance/Repair, Fax Machines, Insurance, Inventory Management, Lift/Move 50 Pounds, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Office Equipment, Order Picking/Packing, Printers, Printing, Problem Solving Skills, Product Shipments, Quality Control
Major insurance company seeks Print Center Assistant who will be responsible for receiving, processing and delivering large scale printing requests for in a large corporate environment.
ESSENTIAL FUNCTIONS:
- Possesses skills and competencies to deliver intermediate contracted customer requirements (document assembly and finishing).
- Ability to lift up to 50 pounds
- Point of contact to receive, review and electronically log customer jobs
- Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)
- Operate office/production equipment (printer, copier, fax, scan)
- Track and coordinate the move, add or change of office equipment assets at customer accounts Clean and maintain office equipment when necessary
- Process and distribute incoming and outgoing faxes, log for billing purposes
- Process basic forms and update information using a PC
- Wrap, pack, label, and ship finished product
- Maintain appropriate supply inventory, distribute supplies as required
- Problem solve issues to complete production, delivery, and output requirements
- Perform quality inspection before, during and after output of each production run
- Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications
- Inspect files for problem areas, including fonts, image resolution and image registration Index electronic materials to media
- Perform operator maintenance on equipment
SKILLS:
- Able to demonstrate Intermediate use of: MS office (Word, Excel, PowerPoint), Web
- Able to demonstrate ability to use / locate devices (drives, files, printers) attached to network
- Able to demonstrate ability to send and receive emails , find, open and save documents and files, perform data entry
- Workers acting as first responders require basic use of MS
EXPERIENCE: Experience in a Customer Service environment (minimum 1 year)
EDUCATION:
- Minimum: High School Diploma or equivalent.