Hybrid Work Availability (requires some time on campus): No
Purpose of Position
Deliver campus mail, printing jobs, and other parcels, timely and accurately, across campus and provide support to the Print & Mail Center as needed.
Duties & Responsibilities
Perform all phases of mail handling: Breakdown and processing of intra-campus and inbound mail and parcels, preparation of and processing of all outbound mail and parcels
Deliver and pick up of all intra-campus mail, printing jobs, Federal Express, USPS, and UPS letters and parcels to various Campus Departments at scheduled times
Maintain accurate and organized delivery records and use a handheld computer to update delivery records
Deliver copier paper and office supplies to intra-campus departments
Demonstrate professionalism and provide excellent customer service to maintain strong customer relations
Receive and in-check packages from UPS, Federal Express and other shipping companies
Create and maintain records in the Print & Mail Center’s package tracking system for all received packages and other accountable items
Perform & document vehicle inspection monthly by checking all fluid levels, belts, lights, horn, and brakes to insure working properly
Vehicle assigned will be kept clean inside and out, operated in a safe manner, and all traffic laws obeyed
Answer telephones and be able to provide information on all printing, mailing, and shipping matters
Ensure mail and documentation for mailings meet USPS regulations
Perform weekly housekeeping in warehouse and office areas to maintain a clean, organized, and safe work environment; perform other duties as assigned; attend training workshops toward present and future career development (as budget allows); participate in general staff meetings and contribute to the implementation of special projects when assigned
Required Competencies
Ability to use independent judgement in routine and non-routine situations and aid in supervision of student employees
Must be able to operate mail processing equipment and software
Must have general knowledge in utilizing UPS and Federal Express shipping software
Must have excellent problem-solving skills, interpersonal communication skills, work well in a customer service atmosphere, and supervisors & other staff members while representing the department in a professional manner
Must be able to plan, organize, and/or prioritize daily assignments, work activities, and have a high attention to detail
Must be flexible and adaptable to changes in regulations, policy and procedure
Must work with and serve a diverse campus community
Must maintain safe driving habits as outlined in the state fleet handbook
Work cooperatively in a team environment.
Minimum Requirements
High school diploma or GED
Experience using computers.
Must maintain a valid driver’s license. (Driver License status will be checked at least annually)
Successful completion of a Criminal History Background Check
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.
Preferred Qualifications
Experience with USPS rules and regulations
Experience with UPS and Federal Express shipping regulations
Experience in a customer service environment
Knowledge of mail metering and procedures and methods as required in the performance of duties
Numbers & Facts
Location
Grand Forks, North Dakota (Remote)
Skills
Background Investigationunmatched
Budgetingunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Copying Machinesunmatched
Customer Relationsunmatched
Customer Service Managementunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Driver's Licenseunmatched
Establish Prioritiesunmatched
Federal Laws and Regulationsunmatched
High School Diplomaunmatched
Housekeeping/Cleaningunmatched
Interpersonal Skillsunmatched
Mail Processingunmatched
Mobile Devicesunmatched
Organizational Skillsunmatched
People Managementunmatched
Printingunmatched
Problem Solving Skillsunmatched
Record Keepingunmatched
Regulationsunmatched
Safety/Work Safetyunmatched
Shipping/Receivingunmatched
Team Playerunmatched
Telephone Skillsunmatched
Time Managementunmatched
USPS (United States Post Office)unmatched
Vehicle Fleetsunmatched
Warehousingunmatched
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