Administrative Skills, Computer Skills, Computer Software, Copying Machines, Customer Satisfaction, Customer Support/Service, Documentation, Establish Priorities, Graphics, High School Diploma, Inventory Management, Office Equipment, Organizational Skills, Photocopy, Printing, Product Positioning, Reporting Skills, Shipping/Receiving, Software Design, Time Management
Oakbrook Terrace, Illinois
Under the general supervision and according to established policies and procedures, reproduces and finishes material using high-range photocopiers and finishing equipment. Performing tasks using mailing equipment and computer-based products. This position requires knowledgeable workforce to work independently to meet customer needs and ensure quality finished products.
Responsibilities:
- Operates high speed and office copiers, finishing and mail equipment.
- Reproduces materials requiring advanced programming knowledge for complex specifications.
- Responsible for all aspects of production through third party network services.
- Utilize a computer and assigned software to design page layouts; set up and adjust artwork for print jobs and prepare jobs for printing.
- Maintain the highest level of customer care with departments regarding the mailing of all hardcopy communications. Demonstrate flexibility in satisfying customer demands.
- Knowledge and/or experience with computer-based programs such as UPS, Neopost and Neotrak. Ability to generate monthly reports from programs.
- Receive, sort and distribute all outgoing and incoming mail and packages. Single contact to respond to inquiries from customers regarding these activities.
- Make recommendations to internal customers for special printshop requests.
- Responsible for calling in service and meeting with technicians for mail room equipment vendors/contractors.
- Processes overnight, secondary and UPS shipments.
- Follow production workflow to produce high volumes of work.
- Schedules, organizes, prioritizes, and reviews work assignments to assure timely, accurate, and effective completion.
- Maintain inventory, logs and reporting documentation.
- Provide support to other Office Services areas when needed.
- Maintain a clean and organized print shop environment.
- Perform a variety of shipping and receiving duties as assigned.
Requirements:
- High school diploma or G.E.D.; or any combination of experience and education which provides desired knowledge, skill and ability required to perform the job.
- Two years’ experience in the operation of reproduction equipment and office administration services work.
- Principles, processes and equipment used in offset printing, graphics, duplicating and high-speed photocopying,
Min:
USD $20.00/hour
Max:
USD $25.00/year