Job Title: Print Production Level 1 Location: Cleveland, OH Job Type: Hourly Consultant Hours: 8 am to 5 pm, M-F Pay: $21.00/hour Essential Functions: Perform routine print production, document assembly, and finishing services to meet customer requirements. Receive, review, and electronically log incoming customer print jobs. Operate standard finishing equipment, including paper cutters, inserters, laminators, hole punchers, folders, and binding equipment. Operate basic office equipment, including printers, copiers, scanners, and fax machines. Operate low- to mid-volume production printers and copiers. Perform quality inspections before, during, and after each production run to ensure accuracy and quality standards are met. Sort, scan, and convert hardcopy materials into printed or digital formats using standard software applications. Wrap, pack, label, and prepare completed jobs for shipping or delivery. Estimate, schedule, track, and archive production jobs for future reuse, including file backup. Apply asset tags to office equipment and maintain accurate asset records. Track and coordinate office equipment moves, additions, and changes within customer locations. Clean and perform routine operator maintenance on production and office equipment. Monitor equipment performance and contact service personnel when maintenance is required. Process, distribute, and log incoming and outgoing faxes for billing purposes. Receive, log, and distribute accountable mail and incoming packages. Maintain production logs, billing records, meter reads, and operational reports. Process basic forms and perform data entry using a PC. Maintain inventory of production supplies and distribute materials as needed. Perform mail delivery, courier duties, and other administrative support tasks as assigned. Troubleshoot basic production issues to ensure timely completion of customer requests. Lift and move materials weighing up to 50 pounds as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Skills: Basic computer proficiency with keyboard, mouse, and general PC operations. Working knowledge of Microsoft Office applications, including Excel, Outlook, and Word. Ability to send and receive emails, save and retrieve files, and perform accurate data entry. Basic internet navigation and web browser skills. Ability to send documents to network printers and manage print queues. Basic mathematical skills, including multiplication, division, and percentages. Strong attention to detail and commitment to quality. Excellent organizational, time management, and multitasking skills. Professional demeanor with strong customer service and communication skills. Ability to work independently and as part of a team in a fast-paced production environment. Experience: Minimum of 1 year of customer service experience required. Previous experience in print production, copy center, mailroom, or office services preferred. Post-high school technical training or related experience is preferred. Education: High school diploma or equivalent required. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what's next-working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.