Job Title: Print Production Level 1
Location: Cleveland, OH
Job Type: Hourly Consultant
Hours: Monday and Friday 8 am -5 pm
Pay: $15.00 - $21.00
Essential Functions:
Perform basic document assembly, finishing, and production tasks to meet contracted customer requirements.
Receive, review, and electronically log incoming customer print and production jobs.
Estimate, schedule, track, and store production jobs for future reuse, including file backup as required.
Operate low- to mid-volume printers, copiers, and standard finishing equipment (paper cutters, inserters, laminators, hole punchers, etc.).
Operate basic office equipment including printers, copiers, and fax machines.
Process and distribute incoming/outgoing faxes and maintain logs for billing.
Log incoming packages and accountable mail.
Wrap, pack, label, and ship completed production work.
Perform basic file/document conversion using standard software.
Sort and scan hardcopy materials into digital formats (training provided as needed).
Perform quality inspections before, during, and after each production run.
Perform routine operator maintenance and clean equipment as needed.
Monitor equipment performance and report service issues using designated applications.
Apply asset tags to office equipment and update asset tracking databases.
Coordinate moves, adds, and changes of office equipment at customer locations.
Collect and submit meter reads and maintain production and billing logs.
Maintain appropriate inventory levels and distribute supplies as required.
Process basic forms and perform data entry using a PC.
Troubleshoot basic production or workflow issues to meet output and delivery requirements.
Provide internal mail delivery and courier services as requested.
Ability to lift and move materials and equipment up to 50 pounds, with or without accommodation.
Skills:
Basic computer proficiency and familiarity with standard PC functions (keyboard, mouse, file management).
Working knowledge of Microsoft Office, including Excel for basic reporting.
Ability to send/receive email and manage electronic documents.
Internet and web browsing skills; ability to send documents to preconfigured printers.
Basic math skills (multiplication, division, percentages).
Strong attention to detail and organizational skills.
Demonstrated professionalism, reliability, and customer service orientation.
Experience:
Minimum 1 year of experience in a customer service or production environment.
Post–high school technical training or related experience preferred.
Education:
High school diploma or equivalent required.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Emily Drew at Emily.Drew@ctg.com. Kindly forward this to any other interested parties. Thank you!